Socialbear®

Socialbear® is the global leader in AI + Human 🤖🙋 Customer Support and Community Management - powering support for the world’s largest brands.Our proprietary software combines the speed and scalability of AI with the empathy and expertise of trained human agents. Customer support built for AI, available 24/7, 365 days a year. Features include: AI-powered support, human agents, moderation, crisis response, security, training, analytics and data.With a team of over 250+ specialists, we support leading brands, nonprofits and government organisations. Our mission is to replace outdated contact centres with scaleable, AI powered, community-led support that reduces cost and increases productivity.