E-Commerce Manager at Underground Tattoos | Watford, Harrow, UK | £25K/yr – £40K/yr

E-Commerce Manager

Watford, Harrow, UK (Hybrid)

£25K/yr – £40K/yrMid Level3+ years expFull time

Posted 3 weeks ago

The other 99% submit and hope. You're about to do something different.

Own online jewellery sales from UX to promotion, coordinating website, social shops, and email campaigns for growth.

Own the ecommerce stack: website and social shops, ensuring a smooth customer journey.
Drive traffic and conversions via promotions, content, and cross-channel campaigns.
Track performance with GA and ads data to optimize spend and units sold.

Responsibilities

Manage and update the jewellery website.
Oversee and optimize the TikTok and Instagram shops.
Handle all online sales through platforms like OpenXD.
Develop and implement promotional strategies to drive traffic and sales.
Create engaging content and campaigns for social media.
Monitor and analyze the performance of online sales and marketing efforts.
Ensure excellent customer service and engagement on all platforms.
Develop and implement the overall e-commerce strategy to drive online sales growth
Manage the company's online sales platforms and ensure they are optimised for user experience
Utilise Google Analytics to track website traffic and customer behaviour

Requirements

Proven track record in e-commerce and digital sales.
Experience in digital marketing and e-commerce.
Proficiency in managing social media platforms, especially TikTok and Instagram.
Strong understanding of online sales and promotional strategies.
Excellent communication and customer service skills.
Enthusiastic, energetic, and innovative mindset.
Ability to work independently and creatively solve problems.
Proficiency in Google Analytics, Office Suite, Email Marketing, B2B E-commerce, Social Media Management, Google Ads, SEO, and IT
Strong analytical skills to interpret data and make informed decisions
Bachelor's degree in Marketing, Business Administration or relevant field

Nice_to_have

GCSE or equivalent (preferred)
Digital marketing: 3 years (preferred)
Marketing: 3 years (preferred)
Experience in e-commerce management with a strong understanding of online sales processes

Benefits

Casual dress
Company events
Company pension
Flexitime
Work from home
Competitive salary package
Opportunities for career growth and development in a dynamic e-commerce environment
Work in a collaborative team setting with opportunities for creativity and innovation