Client Services Manager

Newcastle upon Tyne, UK (Hybrid)

£37K/yr – £42K/yrManagerFull time

Posted 4 months ago

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Job Summary

Oversee client portfolios and drive growth across integrated campaigns in a senior client service role.

  • Must-have: Extensive client portfolio management experience in a service-based agency.
  • Standout: Proven cross-functional delivery leadership and relationship management.
  • Standout: Track record of identifying growth opportunities and delivering ROI.

Job Description

Oversee client portfolios and drive growth across integrated campaigns in a senior client service role.

  • Oversee client portfolios, ensuring quality of service, retention and growth.
  • Lead cross-functional delivery with strategy, content, digital and PR teams.
  • Build strong client relationships and translate insights into actions for clients.
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ramarketing

Distinctively different marketing for life science brands with ambition.ramarketing is a full-service strategic marketing agency built for contract service companies in the global biotech and pharmaceutical outsourcing space. From CDMOs and CROs to healthcare comms firms and supply chain partners, we help you stand out, scale up, and seize commercial growth opportunities.With a team of 70+ marketing, creative, and sector experts across North America and Europe, we serve as an extension of your team, delivering insight-driven strategy, high-impact campaigns, and measurable results.Whether you’re navigating M&A, elevating your brand, or preparing for investment, our integrated solutions - including brand, content, PR, digital, search, and media - are engineered to drive momentum where it matters.Clients don’t just come to us for marketing. They stay for the relationship, the results, and a refreshingly different agency experience.Strategic partners. Commercial growth drivers. Genuine people who love what they do.Let’s formulate something ramarkable, together.

Founded in 2009
Newcastle Upon Tyne, England, GBR
94 employees (38 in marketing)

Traffic Signals

Monthly Visitors
3.9K
Monthly Google Ads Budget
$82.2K
Traffic Source Mix
Search
35.1%
Direct
42.8%
Referral
7.9%
Social
12.5%
Paid
1.4%

Headcount Trend

Current headcount: ~94

Marketing Team

Marketing Team Size
29 (31% of company)