Client Executive (Retail Events)

Liverpool, UK (Hybrid)

Salary Not AvailableIntern/New Grad2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the end to end event delivery lifecycle for retailer campaigns, balancing client service, cross team coordination, and risk management to ensure on time activations and learnings.

  • Coordinate campaigns across clients, agencies and internal teams to hit milestones and deadlines.
  • Maintain accurate documentation, status trackers, and assets to keep programs on track.
  • Capture learnings and recommendations to improve future events.

Job Description

Responsibilities

  • Support the Events Manager in maintaining strong day-to-day relationships with The Very Group, supplier brands and internal stakeholders.
  • Provide exceptional client service through proactive communication and timely project updates.
  • Coordinate information between clients, agencies and internal teams to ensure projects remain on track.
  • Support the planning and delivery of retail event campaigns from brief through to activation.
  • Coordinate event timelines, schedules and project plans, ensuring key milestones and deadlines are met.
  • Manage campaign administration, maintaining accurate commercial documentation, status trackers and project files
  • Work collaboratively with category teams, creative, production, media and marketing teams to ensure all campaign assets are delivered on time.
  • Support briefing processes and ensure all stakeholders have the information required to deliver campaigns successfully.
  • Track campaign progress and escalate risks or issues to the Events Manager where appropriate.
  • Ensure all campaign activity follows agreed processes, timelines and quality standards.

Requirements

  • Experience in marketing, events, retail media or agency environments.
  • Strong organisational skills with excellent attention to detail.
  • Ability to manage multiple projects and competing deadlines.
  • Experience coordinating campaigns, events or client projects.
  • Good written and verbal communication skills
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.
  • Highly organised with a proactive, can-do attitude.
  • Excellent relationship-building and communication skills.
  • Calm under pressure and able to prioritise effectively.
  • Collaborative team player who enjoys working with a variety of stakeholders.

Benefits

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Summer & Winter conferences + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
SMG logo

SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621

Marketing Team

Marketing Team Size
53 (9% of company)
Marketing Roles Posted (Last 30 Days)
17

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