Brand and Experience Manager

London, UK (Hybrid)

Salary Not AvailableMid Level

Posted 2 months ago

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Job Summary

Own global brand storytelling and integrated campaigns while delivering on-ground supporter experiences through cross-functional collaboration with brand, commercial, and external partners.

  • Own major brand moments and campaigns across digital and in-person experiences for supporters worldwide.
  • Partner with Commercial Marketing and Brand teams to ensure a consistent brand voice and assets in campaign delivery.
  • Guard the brand by delivering consistent assets across all supporter touchpoints and driving innovative, global experiences.

Job Description

Responsibilities

  • Deliver best-in-class brand campaigns - you'll be entrusted with the delivery of key club brand moments through world-class, fully integrated marketing campaigns; leaning into impactful storytelling to nurture supporter connection, and cultivating digital and in-person experiences that engage supporters all around the world
  • Support commercial campaign integration - you will partner with the Commercial Marketing team to add a brand voice to campaign development and delivery
  • Champion our supporters - you'll relish the opportunity to handle on-the-ground delivery of supporter collaboration projects and experiences that bring supporters closer to our club both locally and globally
  • Collaborate with wider colleagues and external partners - you will work closely with the Brand Marketing team and have crucial input across a range of projects, and you'll collaborate with external agencies and internal Supporter Experience teams to deliver brand led, supporter-first campaigns and experiences
  • Act as a brand guardian - you'll proudly act as an ambassador of our brand and oversee the delivery of consistent brand assets across all supporter touchpoints

Requirements

  • Experience in brand management - you come with extensive experience in brand management for a global brand, sports or cultural organisation with extensive integrated campaign delivery, that also includes physical events/activations
  • Passion for your craft - you're a passionate, creative and curious brand marketeer, with a proven track record in delivering world-class campaigns and physical experiences
  • Exceptional team player - you thrive when you're building winning relationships with a diverse range of colleagues and working collaboratively with cross functional teams
  • Excellent communicator - you can communicate effectively with a broad range of colleagues across all levels, tailoring your tone and style as required
  • Organised and adaptable approach - you're confident managing projects end-to-end and you've got a can-do attitude, with a capacity to manage multiple projects with numerous stakeholders, at pace
  • Forward-thinking mindset - you're a go-getter, always thinking about opportunities for us to innovate and break the mould, in a way that aligns with our brand and values; and you have a desire and drive to move our club forward

Benefits

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Priority access to apply for match tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners
  • An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks