ASU London - Marketing & Events Officer

London, UK (Hybrid)

£38K/mo – £42K/moMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own the end to end event program for inbound engagement, aligning events with the student journey and driving conversion through CRM, landing pages and targeted communications.

  • Event Strategy and Execution: plan calendar, campus events, webinars, and conversion focused experiences with measurable outcomes.
  • Brand and Collateral Stewardship: craft messaging and assets with the Digital Content Creator and Digital Marketing Lead, while ensuring brand consistency and quality across all materials.
  • CRM, Stakeholder, and Supplier Orchestration: run event journeys, manage suppliers and budgets, and coordinate ambassadors, recruiters, registry and academic staff for seamless delivery.

Job Description

Responsibilities

  • Design and deliver a full calendar of inbound engagement events, including open days, offer-holder events, campus tours, webinars, and conversion-focused experiences
  • Ensure each event is deliberately structured to support progression through the student journey, with clear conversion objectives and measurable outcomes
  • Coordinate event hosting by Student Ambassadors, recruitment, registry and academic staff as appropriate to the event
  • Continuously review and refine event formats to improve engagement, attendance, and conversion performance
  • Lead all marketing activity for events, including CRM email campaigns, landing pages, booking journeys, and promotional communications, collaborating with the Digital Lead on paid media
  • Develop compelling messaging and creative assets in collaboration with the Digital Content Creator and Digital Marketing Lead
  • Ensure consistent application of brand guidelines across all event communications and materials
  • Own the production of all event and recruitment collateral, including printed materials, branded merchandise, prospectus support materials, offer packs, welcome materials, and conversion mailers
  • Manage budgets associated with physical collateral production, ensuring cost efficiency and quality control
  • Oversee supplier relationships and production timelines for all print and physical outputs, in compliance with brand and supplier guidelines
  • Develop and deliver targeted engagement activity for school counsellors, alumni, and industry partners to strengthen institutional reach and reputation
  • Support relationship-building initiatives that contribute to long-term recruitment pipeline development
  • Support International Recruitment and Domestic and Widening Participation recruitment Teams with outbound activity, including school visits, UCAS fairs, and external events
  • Ensure all outbound materials, presentations, and collateral meet brand standards and are consistent with institutional messaging frameworks
  • Act as a brand guardian for all externally facing recruitment activity
  • Build and manage CRM-driven event journeys, including invitations, reminders, follow-ups, and conversion-focused nurture communications
  • Support segmentation and audience targeting in collaboration with the Digital Marketing Lead
  • Ensure event data and engagement metrics are captured accurately to support reporting and optimisation
  • Monitor and evaluate event performance, including attendance, engagement, conversion impact, and cost effectiveness
  • Provide insight and recommendations to improve future event performance and audience engagement

Requirements

  • Bachelor’s degree or equivalent experience
  • Experience in events, marketing, or student recruitment environments
  • Strong experience delivering end-to-end events, including planning, marketing, delivery, and evaluation
  • Experience using CRM systems to manage event journeys, email communications, and audience segmentation
  • Strong understanding of digital and email marketing for event promotion and conversion
  • Experience working with brand guidelines and compliance frameworks (CMA, UKVI, where relevant)
  • Strong organisational skills with the ability to manage multiple events and competing priorities simultaneously
  • Experience coordinating external suppliers and managing production timelines and budgets for physical collateral
  • Strong communication skills with the ability to engage confidently across diverse stakeholder groups
  • Strong audience awareness with an understanding of engagement and conversion principles
  • Ability to interpret performance data and use insight to improve future activity
  • Commercial awareness with an understanding of cost, value, and return on investment in event delivery
  • Strong stakeholder management skills across internal and external partners

Preferred

  • Experience in higher education marketing, recruitment, or student engagement environments
  • Experience working with international student recruitment campaigns or multi-market audiences
  • Experience managing open days or large-scale recruitment events in a complex stakeholder environment
  • Understanding of lifecycle marketing principles and student conversion journeys
  • Experience supporting digital campaign activity alongside paid and organic channels

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