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Marketing jobs

2,896 marketing jobs

6 weeks ago

Social Media and Community Manager, Waymo Rider Support

Waymo

Tempe, AZ (Hybrid)Full time$159K/yr – $196K/yr

6 weeks ago

Senior Manager, Social Media

UnidosUS

District of Columbia, USA (Hybrid)Full time$90K/yr – $105K/yr

6 weeks ago

Senior Social Commerce Strategist

Adquadrant

USA (Remote)Full time$85K/yr – $100K/yr

6 weeks ago

Account Manager, Influencer & Community Management

Agency Guacamole

Los Angeles, CA (Hybrid)Full time$65K/yr – $75K/yr

6 weeks ago

Social Media Manager

Southern Belle Vacation Rentals

Savannah, GA (On-site)Full time$22/hr – $24/hr

6 weeks ago

Manager, Paid Social

Ptarmigan Media

New York City, NY (On-site)Full time$50K/yr – $95K/yr

6 weeks ago

Sr. Social Media Manager

GuideWell

USA (Hybrid)Full time$100K/yr – $163K/yr

6 weeks ago

Senior Social Media Manager

A16Z GAMES

Atlanta, GA (Remote)Full time$125K/yr – $155K/yr

6 weeks ago

Associate Director, Social

Publicis Media

New York City, NY (On-site)Full time$97K/yr – $156K/yr

6 weeks ago

Social Media Manager

The Health Institute

USA (Remote)Full time$45K/yr – $50K/yr

6 weeks ago

Associate Manager, North America Social Media - Fenty Skin

Kendo Brands, Inc.

San Francisco, CA (Hybrid)Full time$82K/yr – $102K/yr

6 weeks ago

The Ride Platform - Senior Manager, Social Media & Influencer

The Ride Platform

San Francisco, CA (On-site)Full time$115K/yr – $150K/yr

6 weeks ago

The Ride Platform - Senior Manager, Social Media & Influencer

Austin, TX (Unknown)Full time$115K/yr – $150K/yr

6 weeks ago

Manager, Alumni Social Media

Covista

Minneapolis, MN (Hybrid)Full time$70K/yr – $85K/yr

6 weeks ago

Manager, Social Media

JobsInMass.com

Boston, MA (Hybrid)Full time$79K/yr – $119K/yr

6 weeks ago

Social Media Manager

Linkitall LLC

Arlington, VA (Unknown)Full time

6 weeks ago

Social Media & Online Reputation Manager

DCD Automotive/Nucar

Allentown, PA (Remote)Full time$24/hr – $28/hr

6 weeks ago

Social Media Manager

Meow Wolf

USA (Hybrid)Full time$72K/yr – $84K/yr

6 weeks ago

Associate Manager, North America Social Media - Fenty Skin

Kendo Brands, Inc

San Francisco, CA (Hybrid)$82K/yr – $102K/yr

6 weeks ago

Social Media Manager

UUKI Community Platform

Laredo, TX (Remote)Full time$90K/yr – $150K/yr

All Social Media Manager roles in the US

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All Social Media Manager roles in the US

Get alerts for this search

2,896 jobs

Social Media and Community Manager, Waymo Rider Support

Waymo

Tempe, AZ (Hybrid)

$159K/yr - $196K/yrIn-houseFull-timeSenior level6+ years exp.

6 weeks ago

Senior Manager, Social Media

UnidosUS

District of Columbia, USA (Hybrid)

$90K/yr - $105K/yrIn-houseFull-timeSenior level5+ years exp.

6 weeks ago

Senior Social Commerce Strategist

Adquadrant

USA (Remote)

$85K/yr - $100K/yrAgencyFull-timeSenior level3+ years exp.

6 weeks ago

Account Manager, Influencer & Community Management

Agency Guacamole

Los Angeles, CA (Hybrid)

$65K/yr - $75K/yrAgencyFull-timeMid level2+ years exp.

6 weeks ago

Social Media Manager

Southern Belle Vacation Rentals

Savannah, GA (On-site)

$22/hr - $24/hrIn-houseFull-timeMid level2+ years exp.

6 weeks ago

Manager, Paid Social

Ptarmigan Media

New York City, NY (On-site)

$50K/yr - $95K/yrAgencyFull-timeManager4+ years exp.

6 weeks ago

Sr. Social Media Manager

GuideWell

USA (Hybrid)

$100K/yr - $163K/yrIn-houseFull-timeSenior level6+ years exp.

6 weeks ago

Senior Social Media Manager

A16Z GAMES

Atlanta, GA (Remote)

$125K/yr - $155K/yrIn-houseFull-timeSenior level7+ years exp.

6 weeks ago

Associate Director, Social

Publicis Media

New York City, NY (On-site)

$97K/yr - $156K/yrAgencyFull-timeSenior level3+ years exp.

6 weeks ago

Social Media Manager

The Health Institute

USA (Remote)

$45K/yr - $50K/yrIn-houseFull-timeMid level2+ years exp.

6 weeks ago

Associate Manager, North America Social Media - Fenty Skin

Kendo Brands, Inc.

San Francisco, CA (Hybrid)

$82K/yr - $102K/yrIn-houseFull-timeMid level3+ years exp.

6 weeks ago

The Ride Platform - Senior Manager, Social Media & Influencer

The Ride Platform

San Francisco, CA (On-site)

$115K/yr - $150K/yrIn-houseFull-timeSenior level6+ years exp.

6 weeks ago

The Ride Platform - Senior Manager, Social Media & Influencer

Austin, TX (Unknown)

$115K/yr - $150K/yrFull-timeSenior level6+ years exp.

6 weeks ago

Manager, Alumni Social Media

Covista

Minneapolis, MN (Hybrid)

$70K/yr - $85K/yrIn-houseFull-timeManager5+ years exp.

6 weeks ago

Manager, Social Media

JobsInMass.com

Boston, MA (Hybrid)

$79K/yr - $119K/yrIn-houseFull-timeManager4+ years exp.

6 weeks ago

Social Media Manager

Linkitall LLC

Arlington, VA (Unknown)

In-houseFull-timeMid level4+ years exp.

6 weeks ago

Social Media & Online Reputation Manager

DCD Automotive/Nucar

Allentown, PA (Remote)

$24/hr - $28/hrIn-houseFull-timeMid level3+ years exp.

6 weeks ago

Social Media Manager

Meow Wolf

USA (Hybrid)

$72K/yr - $84K/yrIn-houseFull-timeMid level3+ years exp.

6 weeks ago

Associate Manager, North America Social Media - Fenty Skin

Kendo Brands, Inc

San Francisco, CA (Hybrid)

$82K/yr - $102K/yrIn-houseMid level3+ years exp.

6 weeks ago

Social Media Manager

UUKI Community Platform

Laredo, TX (Remote)

$90K/yr - $150K/yrIn-houseFull-timeMid level

6 weeks ago

Waymo

Social Media and Community Manager, Waymo Rider Support

Tempe, AZ (Hybrid)

$159K/yr – $196K/yrSenior Level6+ years expFull time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own social risk and sentiment monitoring for a high stakes tech operation, turning rider feedback into rapid product and service changes while coordinating with PR and Legal on escalations.

Monitor social channels via a team of Rider Support agents and drive action from sentiment insights.
Own end to end intake of community feedback and align with Product, Safety, and Ops to deliver improvements.
Lead high priority escalations with PR and Legal to protect brand in sensitive situations.

Job Description

Responsibilities

Monitor social channels via a team of Rider Support agents. Provide rapid-response support and analysis of rider sentiment to drive action from insights.
Manage and improve the end-to-end intake of feedback from community members who interact with Waymo autonomous vehicles.
Partner with Product, Safety, and our Ops team to drive tangible product and service improvements.
Analyze engagement trends and community sentiment.
Ensure our social and community support and communication is aligned to Waymo’s brand.
Act as the first line of defense for high-priority social escalations, coordinating with PR and Legal teams to manage sensitive public-facing situations.

Requirements

6+ years in Social Media Management, Community Management, and Customer Experience (CX), specifically within a high-stakes or tech-forward industry.
Expert-level experience with social listening and engagement tools (e.g., Sprinklr and others).
Ability to turn qualitative comments into quantitative data; you should be comfortable building narratives from data and insights.
Exceptional writing and speaking skills with the ability to balance a professional brand voice with authentic, human empathy.
A track record of getting things done, quickly.
A process-oriented approach to close the loop—you don't just report a problem; you follow it until it's solved.
Travel up to 10% travel required

Preferred

Prior experience in ride-hail.
Experience in local government relations or community organizing, particularly in urban environments.
Formal training in crisis communications or public relations.

Benefits

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Waymo

4.0 Glassdoor

On the journey to be the world's most trusted driver. With the Waymo Driver, we can improve mobility while saving thousands of lives. Download the Waymo One app and ride today.Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text messages. Visit waymo.com to check out our official job listings.

Founded in 2009

Mountain View, California, USA

3.6K employees (113 in marketing)

waymo.com

65% recommend to a friend

77% CEO approval