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8 marketing jobs

Zendesk logo
2 days ago

ABX & Industry Marketing Manager

Zendesk

San Francisco, CA (Hybrid)Full time$148K/yr – $222K/yr
Zendesk logo
2 days ago

ABX & Industry Marketing Manager

Zendesk

San Francisco, CA (Hybrid)Full time$148K/yr – $222K/yr
Zendesk logo
6 days ago

Product Marketing Manager

Zendesk

San Francisco, CA (Hybrid)Full time$153K/yr – $229K/yr
Zendesk logo
6 days ago

Product Marketing Manager

Zendesk

San Francisco, CA (Hybrid)Full time$153K/yr – $229K/yr
Zendesk logo
4 weeks ago

Senior SEO Specialist

Zendesk

Huntersville, NC (Hybrid)Full timezł165K/yr – zł247K/yr
Zendesk logo
6 weeks ago

Director, Marketing Operations

Zendesk

San Francisco, CA (Hybrid)Full time$220K/yr – $330K/yr
Zendesk logo
6 weeks ago

Senior Marketing Strategy & Operations

Zendesk

California, MO (Hybrid)Full time$134K/yr – $200K/yr
Zendesk logo
6 weeks ago

Startup Growth & Campaign Manager

Zendesk

San Francisco, CA (Hybrid)Full time$96K/yr – $144K/yr

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Marketing jobs in the US

Marketing jobs in the US

8 jobs
Zendesk logo

ABX & Industry Marketing Manager

Zendesk

San Francisco, CA (Hybrid)

$148K/yr - $222K/yrIn-houseFull-timeSenior level5+ years exp.
2 days ago
Zendesk logo

ABX & Industry Marketing Manager

Zendesk

San Francisco, CA (Hybrid)

$148K/yr - $222K/yrIn-houseFull-timeMid level5+ years exp.
2 days ago
Zendesk logo

Product Marketing Manager

Zendesk

San Francisco, CA (Hybrid)

$153K/yr - $229K/yrIn-houseFull-timeSenior level
6 days ago
Zendesk logo

Product Marketing Manager

Zendesk

San Francisco, CA (Hybrid)

$153K/yr - $229K/yrIn-houseFull-timeSenior level
6 days ago
Zendesk logo

Senior SEO Specialist

Zendesk

Huntersville, NC (Hybrid)

zł165K/yr - zł247K/yrIn-houseFull-timeSenior level5+ years exp.
4 weeks ago
Zendesk logo

Director, Marketing Operations

Zendesk

San Francisco, CA (Hybrid)

$220K/yr - $330K/yrIn-houseFull-timeDirector/executive10+ years exp.
6 weeks ago
Zendesk logo

Senior Marketing Strategy & Operations

Zendesk

California, MO (Hybrid)

$134K/yr - $200K/yrIn-houseFull-timeSenior level8+ years exp.
6 weeks ago
Zendesk logo

Startup Growth & Campaign Manager

Zendesk

San Francisco, CA (Hybrid)

$96K/yr - $144K/yrIn-houseFull-timeSenior level6+ years exp.
6 weeks ago
Zendesk logo
Zendesk

ABX & Industry Marketing Manager

San Francisco, CA (Hybrid)

$148K/yr – $222K/yrSenior Level5+ years expFull time

Posted 2 days ago

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Job Summary

Own and evolve Zendesk’s global ABX operating model across named accounts, cohorts, and scaled programs, leading the development of repeatable playbooks, paid media strategies, industry plays, and cross-functional collaboration to drive engagement and pipeline maturity.

  • Own ABX strategy and playbooks across markets
  • Coordinate with regional teams and cross-functional partners
  • Measure impact and scale programs based on results

Job Description

Responsibilities

  • Build and evolve Zendesk’s global account-based experience (ABX) operating model across 1:1 named-account, 1:few cohort, and scaled programs, including account selection, investment levels, planning, activation, measurement, and team readiness.
  • Create repeatable playbooks, workflows, and templates that enable regional teams to activate the right account and industry motions for their markets.
  • Lead paid media strategy for priority-account and cohort programs, defining target accounts, buying groups, audiences, channel mix, sequencing, frequency, investment allocation, creative needs, landing experiences, and success measures.
  • Develop global industry plays and campaign kits, including industry narratives, sales plays, nurture journeys, paid-media templates, personalized web experiences, executive-engagement options, direct-mail concepts, and field enablement.
  • Partner with Regional Marketing, Sales, Product Marketing, Marketing Operations, and Sales Operations to translate account and intent signals into coordinated programs and timely Sales action.
  • Establish and review performance measures across target-account and contact reach, engagement, buying-group depth, high-intent activity, meetings, opportunity progression, and pipeline influence; use results and field feedback to improve and scale programs.
  • Build responsible, AI-enabled workflows for ad creative and campaign execution, including audience intake, creative briefs, template use, quality checks, approvals, launch handoffs, and reporting.
  • Test new audiences, creative approaches, channels, and account experiences—then share what works so teams can move faster without reinventing the wheel.

Requirements

  • 5+ years of B2B SaaS marketing experience, including 2+ years focused on account-based marketing, industry marketing, demand generation, or paid media.
  • Experience planning paid media for named-account and cohort campaigns, including audience strategy, creative development through activation, optimization, and measurement.
  • Experience using account-based advertising platforms, CRM, and marketing data or engagement-signal workflows to identify and engage priority accounts.
  • Demonstrated ability to connect marketing activity to measurable outcomes such as target-account engagement, meetings, opportunity progression, pipeline influence, or revenue impact.
  • Experience using AI-enabled marketing or workflow tools responsibly to improve planning, creative production, campaign execution, or analysis, with appropriate human review and data stewardship.

Preferred

  • Experience with contact-level ABM advertising platforms such as Influ2, or comparable account-based advertising technologies.
  • Experience building global marketing frameworks, industry plays, campaign kits, and field enablement for regional teams across multiple markets.
  • Familiarity with CDP, intent, buying-group, and account-scoring workflows, as well as creative-template tools such as Canva or similar platforms.
  • Experience developing scalable AI-assisted creative or campaign workflows, including governance, quality assurance, approval processes, and reporting.
Zendesk logo

Zendesk

3.6 Glassdoor

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Founded in 2007
San Francisco, California, USA
7.7K employees (570 in marketing)
zdsk.co/46mVi8h
61% recommend to a friend
56% CEO approval

Salaries

Posted range

$148K/yr – $222K/yr

Taken straight from the job posting.

See all Zendesk salaries

Marketing Team

Marketing Team Size
401 (5% of company)
Median Career Experience
13 years
Median Tenure
5 years
Marketing Roles Posted (Last 30 Days)
3

People

HR / Recruitment

Ashley Wotowey-Bridge
Ashley Wotowey-Bridge
Executive Talent Operations Specialist
At the company for 4 years 9 months

Marketing Leadership

Sarah Gavin
Sarah Gavin
Chief Communications Officer, Acting Chief Marketing Officer
At the company for 2 years 4 months
Wren Wilder
Wren Wilder
Sr. Executive Assistant to Chief Marketing Officer & EA Manager
At the company for 5 years 4 months
Keith Pearce
Keith Pearce
Senior Vice President Marketing
At the company for 1 year 2 months
Lisa Kant
Lisa Kant
SVP Global Field Marketing and Product Marketing
At the company for 8 years 9 months

Traffic Signals

Monthly Visitors
77M
Monthly Google Ads Budget
$2M
Traffic Source Mix
Search
18.1%
Direct
62.1%
Referral
18.2%
Social
0.9%
Paid
0.7%

Headcount Trend

Current headcount: ~7.7K

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Links

zdsk.co/46mVi8hLinkedInX (Twitter)

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