Responsibilities

• Execute and manage day-to-day web publishing requests across AWS digital properties
• Triage, route, and prioritize incoming requests with the goal of maintaining operational efficiency and meeting launch timelines
• Collaborate with stakeholders across various web, marketing, engineering, UX, product management, and business teams to coordinate website launches and ensure alignment on deliverables and deadlines
• Work closely with global operations partners to provide US-hours coverage and ensure continuity of web channel support across time zones, including coordination for large-scale events such as re:Invent
• Identify and optimize internal web authoring workflows to create efficiencies and process standards
• Approach quality assurance (QA) with a high degree of rigor to ensure the customer experience meets a high quality bar before publication

Requirements

• 5+ years of professional non-internship marketing experience
• Experience managing intake workflows and prioritizing competing requests
• Experience in digital publishing and content production timelines and process
• Experience leading website operational workflows and cross-functional coordination
• Experience with web content management, specifically with Adobe Experience Manager (AEM) or other enterprise CMS

Preferred

• Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion
• Experience with project management and workflow tracking tools such as Asana, JIRA, Workfront, or similar platforms
• Experience coordinating across distributed or global teams spanning multiple time zones
• Experience with quality assurance processes for web content and digital launches
• Experience managing production teams and assigning work based on intake priority
• Experience supporting large-scale digital events or campaigns with complex operational requirements

Benefits

• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.