Responsibilities

• Website strategy, content, and accessibility
• Guide the structure, voice, and priorities of the website to ensure content is clear and user-centered
• Prioritize content based on agency goals, user needs, and available data and analytics
• Web content redesign
• Plan and coordinate website content redesign efforts, including navigation, templates, and content structure, to improve usability and access
• Assess site performance, usability, and content gaps to inform redesign priorities
• Partner with IT on templates, navigation, and information architecture
• Facilitate input from staff, partners, and others
• Web content quality and governance
• Write, edit, and review content for clarity, accuracy, and alignment

Requirements

• Bachelor's degree in communications, marketing, digital media, journalism, or related field and five years of related experience OR equivalent combination of education and experience
• Exceptional interpersonal, verbal, editing, and writing skills
• Experience editing work of others, with a knowledge of Plain Talk
• Excellent organizational skills and attention to detail
• Self-motivated and able to work in a deadline-driven environment while keeping a sense of perspective and humor
• Strong experience in web site management and the use of content management systems
• Strong understanding of how to structure web pages for accessibility
• Experience with the strategic use of metadata
• Familiarity with content management systems and analytics tools (e.g., Google Analytics, Siteimprove)
• Ability to remain patient and helpful with others who are on a learning curve

Benefits

• Insurance Benefits
• Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
• Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
• To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
• Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
• Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
• The Washington State Employee Assistance Program promotes the health and well-being of employees.