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VVIP Travel Executive  - BCD Media & Entertainment  (Remote)

Full time, United States

Do you have a can-do attitude and the ability to think on your feet? If so, our Account Executive, Media & Entertainment position may be for you!

We are looking for a candidate who is passionate about providing Bespoke service. In this role, you will be the ‘go-to’ person for all of the travel requirements for a premium client. It is crucial to have a flexible approach, the capacity to offer hints and suggestions, and you enjoy making recommendations. You’ll work closely with the rest of the Account Executives on the team and will be able to ask for help and guidance throughout. However, it is important to have the ability to work independently, exercising discretion and judgment.

This is a high-touch client, so we are looking for a candidate who can work flexible hours. This includes accurately and efficiently handling incoming travel requests either by phone, BCD personal mobile, or email, 24/7, as you will be their emergency line if anything is needed when they are traveling.

As an VVIP Travel Executive, Media & Entertainment, you will

• Book meet-and-greet services, private charter flights, and any other concierge-type requests needed
• Offer tailor-made service, even if they want you to book their personal travel as well
• Be aware of the budget and offer the best deals possible
• Handle amendments, cancellations, schedule changes, and disruptions
• Source and rate negotiation with suppliers and fulfill payment process on behalf of client
• Deliver excellent customer service each time

About you

• You have previous experience in entertainment and/or VIP travel
• Solid working knowledge of the travel industry, procedures, and processes
• Advanced skills in travel industry systems – Sabre required
• Proven excellent customer service provision and problem-resolution skills
• Exceptional interpersonal skills, able to establish rapport and develop lasting relationships with the booker and traveler
• Proven ability to come up with effective travel solutions

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VVIP Travel Executive, Media & Entertainment is between $75,000 and $95,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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