Responsibilities

• Set and lead the continent-wide strategy, priorities, governance, and operating model for PR, communications, executive visibility, activations, and reputation management in alignment with Marriott International and CALA business priorities.
• Serve as a senior strategic communications advisor to the Chief Commercial Officer, CALA President, senior continent leaders, Global Communications & Public Affairs, and other enterprise stakeholders on media strategy, reputational risk, stakeholder priorities, and executive positioning.
• Translate global enterprise, brand, loyalty, development, and commercial strategies into CALA-relevant narratives, communications platforms, media opportunities, and market activations across the region.
• Lead reputation-building, earned media, executive visibility, influencer engagement, partnerships, and brand storytelling initiatives that strengthen Marriott’s leadership position and relevance across CALA.
• Oversee activations to effectively support commercial priorities, brand strategy, customer engagement, loyalty growth, and market-level business objectives.
• Lead regional crisis, issues management, and reputation response in partnership with continent, global, legal, HR, operations, ownership, and property stakeholders.
• Liaise with GCPA, global Government Affairs, and Corporate Social Responsibility to ensure alignment with HQ communications and amplify the region’s business, community, sustainability, and social impact narratives.

Requirements

• Bachelor’s degree or equivalent experience in public relations, communications, journalism and/or marketing required; advanced degree in Business or related area preferred
• 15+ years of progressive experience in public relations, international consumer marketing, social media and/or field operations/marketing required
• International and US media relations required
• International marketing experience preferred
• Demonstrated ability to balance the interests and demands of multiple senior-level stakeholders
• Proven experience leading teams, agencies, budgets, and senior stakeholder engagement in a complex, matrixed, multi-market organization
• Excellent oral and written English and Spanish skills required. Portuguese language proficiency a plus.

Preferred

• MBA or similar advanced degree a plus
• Continent or global experience across diverse markets and cultures strongly preferred; hospitality, travel, luxury, lifestyle, or consumer brand experience a plus
• Experience providing communications counsel to senior executives and influencing enterprise, continent, owner, and property stakeholders preferred

Benefits

• All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.