Virtual/Hybrid Assistant, Agency Operations & CEO Support

Fredhall Assembly · Remote with occasional in-person days in Austin, TX · Contract · $15/hour

About Fredhall Assembly

Fredhall Assembly is a referral-only creative and growth studio based in Austin, Texas. We work with premium brands, founders, and high-growth companies to build marketing that actually performs, from brand strategy and websites to content, social, and paid media.

About the Role

Behind every polished deliverable is a lot of moving parts: project deadlines, client feedback, shifting calendars, and a steady stream of correspondence. This role owns those parts. You'll be the operational backbone of the studio and the founder's right hand. You'll know where every project stands, keep our systems clean, and run the founder's week so smoothly that nothing needs chasing.

What You'll Do

• Manage agency projects. Track timelines, deliverables, and follow-ups across multiple client accounts. Flag risks before they become fires.
• Own our Todoist workspace. Keep tasks organized, prioritized, and assigned so everyone knows what's due and when.
• Oversee client comments in Rella. Monitor feedback on content and campaigns, route it to the right people, and make sure every comment gets a timely response.
• Build agendas and reports. Prepare meeting agendas, recap notes, and recurring status reports for clients and internal reviews.
• Manage the CEO's schedule. Coordinate meetings, protect focus time, resolve conflicts, and keep the calendar realistic.
• Handle customer correspondence. Draft and triage client communications on the CEO's behalf, in her voice, with professionalism and warmth.
• Other miscellaneous agency tasks

What We're Looking For

Required:

• Experience in an assistant, operations, or project coordination role
• Exceptional organization and follow-through. You close loops without reminders.
• Strong written communication. You can draft a client-ready email in someone else's voice.
• Comfort juggling multiple projects and priorities at once
• Experience with task management and other agency tools
• Discretion and good judgment with sensitive information

Nice to have:

• Familiarity with Rella or other social and content management platforms
• Experience supporting a founder or executive directly
• Background in a creative, marketing, or media environment

Compensation

$15/hour, contract position.