Responsibilities

• Act as day-to-day contact for senior-level social clients and develop deep relationships, providing strategic solutions on everything digital – including social and influencer
• Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers, competitors
• Lead multiple workstreams from strategy through execution; manage teams
• Liaise and collaborate with internal teams and external agency partners; communicate cross-discipline deliverables and expectations
• Spot opportunities for growth to drive additional revenue
• Stay current on the latest social technology, functionality, and influencer integrations to serve as a go-to resource for the client and internal team
• Serve as a mentor and escalation point for junior staff and trusted advisor for senior staff
• Exhibit an understanding of the components of large integrated marketing campaigns, such as advertising, paid media, social, and issue advocacy
• Display strong knowledge of the marketing mix, and the role each channel plays in the success of a campaign

Requirements

• At least 8 years of relevant experience in digital marketing and communications
• Bachelor’s degree or equivalent work experience

Preferred

• Experienced digital client service lead for a global brand
• Agency experience is a plus
• A demonstrated track record of developing and executing social strategies and programs that have driven tangible results.
• Experience working with paid media, analytics, planning, technology, editorial and creative teams to build effective strategies and experiences
• Familiarity with analytics and reporting across earned, owned, and paid platforms
• Skill in leading a team and inspiring junior staff
• Accountability to reliably take ownership of work and responsibilities
• Polished, innovative, collaborative, and a strong operational leader

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.