Responsibilities

• Serve as Hilton's executive brand steward for HGV, protecting the long-term health, positioning, and integrity of the portfolio.
• Define and evolve the long-term strategic vision for HGV in partnership with Hilton Grand Vacations leadership.
• Build trusted relationships across Hilton Grand Vacations, serving as Hilton's primary strategic partner on matters impacting brand strategy, customer experience, and portfolio evolution.
• Develop annual strategic priorities and brand roadmaps that align Hilton's enterprise objectives with the continued success of the brands.
• Provide strategic guidance on initiatives including customer experience, resort positioning, marketing strategy, membership evolution, and portfolio growth.
• Evaluate brand health, customer insights, member feedback, competitive trends, and marketplace dynamics to identify opportunities that strengthen the HGV portfolio.
• Visit HGV properties regularly to understand the evolving member and guest experience and identify opportunities to strengthen brand differentiation.

Requirements

• Ten (10) years of experience in hospitality or related industries
• Three (3) plus years of working directly with owners (either from a corporate or hotel role
• Four (4) years of management experience
• Willing to travel up to 40-50%

Preferred

• BA/BS/Bachelor's Degree (MS/MA/MBA Preferred) or equivalent on the job experience
• Experience operating in a fast paced, matrixed organization, leading and collaborating with multiple cross functional teams and key internal and external partners.
• Experience with data analysis, project execution, and strategic development, including interpreting insights across multiple data points, developing recommendations, and telling a clear story to drive outcomes.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next