Responsibilities

• Build relationships with veterinary practices. Meet veterinarians, practice managers, technicians, client-service teams, and hospital leadership while developing authentic, long-term relationships within the veterinary community.
• Travel throughout Heartstrings markets. Visit veterinary hospitals and communities across the United States, with approximately 70% travel expected.
• Cover at least three Heartstrings markets each month. Plan efficient routes, coordinate practice visits, manage follow-ups, and ensure both established and growing markets receive consistent support.
• Educate veterinary teams. Clearly explain Heartstrings' approach to quality-of-life assessment, hospice and palliative care, telehospice, in-home euthanasia, and end-of-life support so veterinary teams can confidently discuss these resources with families.
• Support referral partnerships. Make it easy for veterinary hospitals to understand when Heartstrings may be appropriate for their clients and how families can access our services.
• Represent Heartstrings nationally. Attend veterinary conferences, industry events, local veterinary medical association meetings, lunch-and-learns, educational programs, and other professional events.
• Keep relationships strong between visits. Maintain consistent communication through virtual meetings, email outreach, social engagement, educational resources, and personalized follow-up.
• Support new-market launches. Help introduce Heartstrings veterinarians and services to veterinary communities as we expand into new markets.
• Track your outreach. Document practice visits, contacts, conversations, opportunities, follow-ups, and outcomes in our CRM so we can understand what's working market by market.
• Bring intelligence back to Heartstrings. You'll hear directly from veterinary professionals about what their teams and clients need. We want those insights helping shape our services, resources, and future growth.

Requirements

• Minimum 2 years of Professional Sales, Business Development, Community Outreach, Veterinary Relations, or Partnership-Development Experience Required
• Veterinary, animal health, pet care, healthcare, pharmaceutical, or veterinary industry experience strongly preferred
• Must live within approximately 45 minutes of a major commercial airport
• Ability and willingness to travel up to 70%, including overnight travel
• Exceptional written and verbal communication skills
• Strong interpersonal skills and demonstrated ability to establish and maintain professional relationships
• Excellent organizational, territory-planning, and time-management skills
• Ability to manage multiple markets, relationships, follow-ups, and priorities simultaneously
• Comfortable working independently in a remote environment with limited supervision
• Confident, resourceful, and self-motivated

Preferred

• Veterinary, animal health, pet care, healthcare, pharmaceutical, or veterinary industry experience strongly preferred

Benefits

• Medical, Dental & Vision Health Insurance
• Traditional and Roth 401(k) retirement options
• Paid Time-Off
• Life insurance, Accident insurance
• Short-term & Long-Term Disability Coverage
• Professional training and development
• Employee wellness and additional voluntary benefit options
• Company-paid travel expenses for approved business travel
• Opportunities for professional growth as Heartstrings expands nationally