Responsibilities

• Participates in coordinating, planning and implementing public outreach initiatives to promote Ottawa County Veterans Services to other service agencies, community organizations, nursing homes, veteran facilities, veterans families and the general public.
• Prepares internal and external communication.
• Creates materials for presentations to residents, community organizations and veteran organizations.
• Receives and responds to requests for information about the department from the media, community organizations, professional groups, business organizations, and the general public.
• Coordinates, participates and facilitates community outreach in person, virtually and through public and social media.
• Attends veteran member organization meetings (e.g., VFW, American Legion) nursing home and senior center events, libraries and other public events and facilities where veterans and their families gather in order to promote department activities and initiatives.
• Attends and participates in Ottawa County Department of Veterans Affairs Committee meetings.
• Researches employers partners for veteran related events.
• Logs, tracks and maintains records on outreach and engagement activities. Prepares narrative and statistical reports on community outreach, information sharing about the department and veteran engagement.
• Interacts with staff, elected officials and the general public in person or by telephone to respond in inquiries, share information about services and promote the department.

Requirements

• Associate Degree in communications, marketing, business management or related field. Bachelor's Degree preferred.
• Two years experience interacting with the public to disseminate information and build relationships; or, any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
• Experience with Veterans preferred.
• Veteran Preferred.
• English language skills, including spelling, punctuation, grammar and usage.
• Computer literacy, including thorough working knowledge of database management, Internet, MSWord, Excel and PowerPoint, desktop publishing and graphics application software.
• Ability to design and develop materials for a variety of audiences with widely divergent cultural and socio-economic background and divergent levels of educational attainment and English fluency.
• Ability to maintain positive working relationships with Veterans, members of the media, community organizations and other Veteran related partners.
• Excellent oral and written communication skills.
• Excellent interpersonal and human relation skills.

Preferred

• Bachelor's Degree preferred.
• Experience with Veterans preferred.
• Veteran Preferred.

Benefits

• This position is benefited and is subject to the Group T manual.
• Ottawa County offers a wide range of benefits to support you in your career. View the Benefits Summary for more information.
• The current Group T manual can be viewed here. The Ottawa County Universal Wage Scale can be found here.