Agency Information: Kansas Department of Labor

The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas.

At KDOL, our employees are our most valuable resource. We encourage our employees to grow and advance by participating in job shadow/training opportunities within KDOL. We value work-life balance and offer flexible schedules and telework opportunities.

As a quickly growing agency, we are always looking for passionate, talented and creative people to join our team. If you’re looking for a challenge that will lead you to the next level of your career, you’ve found the right place. Come grow with us!

Learn more @ dol.ks.gov

About the Position

• Who can apply: External, open to all
• Classified/Unclassified Service: Unclassified
• FLSA Status: Non-exempt
• Full-Time/Part-Time: Full-Time
• Work Schedule: Monday – Friday, 8:00am – 4:30 pm
• Eligible to Receive Benefits: Yes
• Veterans and/or Disability Preference Eligible: Yes. See below for description.
• Office Location: Onsite: Topeka, KS
• Application Due: Friday, August 21, 2026
• Compensation: Wage is commensurate with experience and qualifications.

Employment Benefits

• First day of employment coverage under the State’s comprehensive medical and prescription drug coverage and dental plan.
• Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.
• Retirement and deferred compensation programs
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Employee discounts with the STAR Program
• We celebrate employee appreciation and host socializing events

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities: UI Communications Coordinator

Serve as the primary communications liaison for Unemployment Insurance (UI) programs, including Shared Work, Mass Layoff, Rapid Response, and other employer assistance initiatives. Develop, coordinate, and deliver clear, accurate, and timely communications regarding program requirements, policy updates, operational changes, and agency initiatives to employers, unions, workforce partners, claimants, and other stakeholders.

Develop, edit, and maintain a variety of communication materials, including newsletters, presentations, guidance documents, website content, email notifications, frequently asked questions, correspondence, and other public-facing resources. Ensure all materials are accurate, consistent, easy to understand, and aligned with agency policies, procedures, accessibility requirements, and branding standards.

Collaborate with internal programs and agency divisions, including Rapid Response, Shared Work, Mass Layoff, Legal, and other partners, to ensure coordinated messaging and consistent communication across UI programs. Participate in the planning and execution of communication strategies supporting new initiatives, policy changes, outreach campaigns, and employer engagement efforts.

Serve as a primary point of contact for employers, claimants, and workforce partners by responding to inquiries, providing accurate program information, and facilitating communication between stakeholders and agency staff. Research issues, identify root causes, and coordinate timely resolutions while maintaining positive and professional relationships.

Monitor employer participation and communications throughout Shared Work and Mass Layoff activities, ensuring inquiries are addressed promptly and follow-up actions are completed. Escalate complex or sensitive issues as appropriate while keeping stakeholders informed of progress and outcomes.

Provide cross-functional support to strengthen program knowledge, ensure continuity of employer services, and assist with outreach activities, special projects, and program coverage. Contribute to initiatives that enhance customer service, strengthen stakeholder relationships, and increase awareness and participation in UI programs.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimum of three (3) years of experience in public communications, public relations, customer service, social services, stakeholder engagement, or a related field involving public interaction and problem resolution.
• Valid Kansas driver's license.

Preferred Qualifications:

• Bachelor's degree in Communications, Public Relations, Public Administration, Journalism, Marketing, or a closely related field.
• Four (4) years of professional experience in communications, stakeholder engagement, public affairs, or a closely related role.
• Experience developing communication materials for public programs or government agencies.

Special Knowledge, Skills and Abilities:

• Excellent written, verbal, and interpersonal communication skills.
• Strong editing, proofreading, and document development abilities.
• Ability to communicate complex policies and procedures in a clear, concise, and audience-appropriate manner.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience building collaborative relationships with internal and external stakeholders.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Proficiency with Microsoft Office applications and content management or communication platforms
• Strong customer service, conflict resolution, and fact-finding skills.

Contact Information

Office of Human Resources

KDOL.HumanResources@ks.gov

Mailing Address: 401 SW Topeka Blvd., Topeka, KS 66603

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Résumé
• DD FM 214 (if you are claiming Veteran’s Preference)

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

Preference Eligibility:

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency. These should be sent directly to OPS. These documents should be scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison St Suite 260
Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.