Training & Enablement Content Creator (Contract)
Oregon, IL (Remote)
Posted 6 months ago
Job Description
Founded in Germany and now headquartered in San Francisco, ArangoDB is the most highly scalable, open-source, Graph Database with AI/ML capabilities available in the market. In addition to graphs, it is natively supporting a number of data models including Document, and Key-Value as well as Full-Text Search and Retrieval. It serves as the scalable backbone for Graph-Analytics and complex data architectures across many different industries. Developers can build high-performance applications using a convenient SQL-like query language or JavaScript extensions. Find out more at the Company page and follow us on Linkedin.
The Graph Database market is exploding and is projected to accelerate over the coming years. To help us capitalize on the demand for ArangoDB in areas such as Cyber Security, Retail, Logistics, SaaS, and Fraud to name a few, our Professional Services team is looking for a talented, Training & Enablement Content Creator to join our team.
As Training & Enablement Content Creator, you are responsible for building the content that prepares our sales and customer success teams to perform and equips our customers and partners to succeed In this role, you will manage the end-to-end production of eLearning courses, instructional video, sales enablement assets, and customer-facing training programs across active project scopes. You and your colleagues will work hand in hand with not only the global Sales Team but also Product, Engineering, Support, and Services to drive success. You will also look for opportunities to improve content quality, strengthen our learning architecture, and ensure every asset we publish has a clear purpose and a measurable outcome Along the way, you will get the opportunity to enhance your own body of knowledge and have some fun.
Location: Remote (United States)
Only candidates in the United States authorized to work as an independent contractor will be considered for this engagement. While this is a work-from-home role, some travel to client locations may be required.
You Will:
- Design and develop structured eLearning courses for delivery via our LMS, targeting sales, customer success, and external customer and partner audiences.
- Produce instructional video and multimedia training content from scripting through final delivery.
- Build and maintain sales enablement assets including playbooks and competitive battlecards in close partnership with Product Marketing and Sales.
- Develop customer and partner onboarding and certification programs that drive measurable time-to-value outcomes.
- Partner with SMEs across Product, PMM, CS, and Sales to extract, validate, and translate complex technical knowledge into content that is accurate and audience-appropriate.
- Facilitate structured content reviews, manage feedback cycles, and hold cross-functional contributors accountable to timelines.
- Contribute to curriculum mapping, content audits, and refresh cycles to ensure the training library stays current as the product and go-to-market motion evolve.
- Apply consistent standards for instructional design, visual presentation, and messaging across all deliverables.
- 3 to 5 years of experience creating training or enablement content in a B2B SaaS or technology environment.
- Demonstrated proficiency with eLearning authoring tools such as Articulate Storyline or Rise.
- Experience producing instructional video using tools such as Camtasia or equivalent.
- Strong writing and editing skills with the ability to translate technical complexity into clear, audience-appropriate language.
- Proven ability to manage multiple concurrent workstreams and deliver on time against defined project scopes.
- Experience working cross-functionally with SMEs, product marketing, sales, and customer success in a structured, collaborative process.
- Portfolio demonstrating range across formats, audiences, and levels of technical complexity.
- Ability to operate as an independent contractor, including providing a W-9 and carrying any required insurance per contract terms.
- Familiarity with sales enablement platforms such as Highspot, Seismic, or Showpad.
- Experience building customer or partner certification programs.
- Background in technical products, data infrastructure, or developer-facing content.
- LMS administration experience.
Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice.
The ArangoDB DB team comes from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.
arango er ráðgjafar- og hugbúnaðarfyrirtæki sem sérhæfir sig í innleiðingu og samþættingu hugbúnaðarlausna í skýinu, sem styrkja og bæta stafræna ferla fyrirtækja til hagræðingar fyrir viðskiptavini og starfsmenn // arango is a software developer and consultancy house that provides standard addon solutions based on Microsoft Dynamics 365 Business solutions. We provide guidance for companies on their journey for digital transformation by digitalizing processes with standard software arango consultants have a proven record with years of experience working with Microsoft solutions based on Customer relationship management (CRM), implementation, upgrade services, integration services and strategic guidance during digitalization.Lausnir arango henta fyrirtækjum í öllum atvinnugreinum og styðja m.a. við sölumál, markaðsmál, þjónustu við viðskiptavini og vettvangsþjónustu.Af hverju arango?- Við veitum lausnamiðaða ráðgjöf um nýtingu hugbúnaðar til að hámarka ávinning viðskipta-vina, en ekki eingöngu til að innleiða hugbúnað.- Við leitumst við að byggja á og nýta staðlaða virkni hugbúnaðar- Við byggjum á traustu viðskiptasambandi við okkar viðskiptavini til lengri tíma- Við byggjum á og nýtum nýjustu tækni og hýsingu með skýjalausnum frá Microsoft- Við byggjum á stóru neti sérfræðinga og samstarfsaðila og veitum ráðgjöf í öllum viðskiptalausnum MicrosoftVaxandi teymi reyndra ráðgjafa og sérfræðinga með sérhæfingu í ráðgjöf og innleiðingu á CRM lausnum í Microsoft umhverfi. Reynsla starfsmanna arango nær yfir flestar atvinnugreinar og hafa þeir komið að hugbúnaðarverkefnum fyrir mörg af stærstu fyrirtækjum landsins.
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