TikTok Live Operations Specialist (Part-Time, On-Site)
California, MO (On-site)
Posted 6 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
About the Role
We're looking for a detail-driven, operationally-minded individual to support our TikTok Live streaming for the US market. This is not a passive role—you'll be hands-on during every broadcast, working alongside the host to make sure each session runs smoothly and hits its sales goals.
What You'll Do (Key Responsibilities)
- Execute live streams in real time: manage product listings, launch promotions, control pacing, and adjust the sales rhythm as needed.
- Monitor live KPIs (GMV, CTR, CVR, Enter Room Rate, Average View Duration) and flag any performance drops or anomalies immediately.
- Support the host during the broadcast—provide operational cues, copy/paste responses, and keep the session on track.
- Assist with pre-live preparation: product sequencing, promo planning, giveaway execution, and post-live wrap-up.
- Track top buyers and summarize key user feedback for the strategy team after each session.
What We're Looking For (Qualifications)
- 6 months – 1 year of experience in TikTok Live operations or e-commerce live streaming.
- Hands-on experience with TikTok Shop Seller Center and TikTok Live backend.
- Solid understanding of live KPIs and what drives them.
- Must be available to work on-site in Glendale, CA (no remote option).
- Detail-oriented, calm under pressure, and able to make quick decisions during live broadcasts.
- Open to a monthly schedule and long-term commitment.
Preferred (Bonus Points)
- Bilingual in English and Mandarin—mainly for reading internal briefs from HQ and coordinating with Mandarin-speaking support teams.
- Previous experience supporting US-market live streams.
- Background in fashion, apparel, beauty, or DTC e-commerce.
We obsess over creating the perfect fit, engineering the best fabrics and developing the most useful functional details. And we do it all thanks to you. Using surveys, social media comments and product reviews, we respond to millions of comments and suggestions to perfect our products and to create performance fabrics that meet our customers needs. From our amazing fabrics (the softest denim you’ve ever felt) to our clever designs (exercises dresses with semi-detachable shorts), the details that make our clothes so comfortable, flattering, and functional come from your ideas. We create for the self-expressive woman, someone who accepts and loves who she is and who isn’t afraid to incorporate fashion-inspired details into her athleisure wear. We’re developing next-generation, quality athleisure for your every move, whether you’re working out, hanging out, or going out.
