Responsibilities

• Mentoring of new team members including in-person review of training delivery quality and 1:1 coaching to upskill and standardize delivery processes.
• KOL surgeon management: acting as the technical aid to the ongoing relationships and ensuring KOLs are trained to the highest standard on Monogram platform(s), so they can educate their peers accordingly.
• Assist in developing training curriculum for future applications.
• Serve as a subject matter expert on the Monogram robotic platform, including system functionality, workflows, and application concepts.
• Maintain deep knowledge of robotic-assisted surgery, competitive landscape, and evolving standards.
• Ensure consistent, accurate, and compliant education across all audiences.
• Provide structured feedback to Marketing, Clinical Affairs, and R&D.
• Deliver education and training for: Internal Zimmer Biomet teams (ex. Marketing, Sales, Clinical, Medical Education), Surgeons and hospital staff in non sales educational settings, Medical education programs and workshops
• Contribute to developing curricula and strategic initiatives
• Execute curricula developed by the MRX Manager and Marketing.

Requirements

• Bachelor's Degree and 5 years of relevant experience, or Associate's Degree and 7 years of relevant experience, or High School Diploma or Equivalent and 9 years of relevant experience
• Experience with medical devices, surgical robots or clinical technology
• Experience educating surgeons or healthcare professionals
• Willingness to travel extensively (up to 70%)

Preferred

• Background in clinical field support, clinical education, medical education, or technical training.
• Exposure to orthopedic procedures (knee, hip, or related).
• Experience supporting product or application launches in the field.
• Comfort operating independently while aligned to centralized team.

Benefits

• We focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.