Technical Content Writer & Social Content Lead - Philippines

San Francisco, CA (Remote)

Salary Not AvailableFull time

Posted 2 months ago

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Job Description

About Flagright
Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime.
We operate as a lean, high-performance team with high individual ownership and direct access to leadership.
Role Overview
We are hiring a Technical Content Writer & Social Content Lead to own high‑quality content production across the funnel so content becomes a predictable engine (not a heroic effort). Turn SME knowledge into clear, conversion‑aware assets, and repurpose them into strong organic social distribution.
You’ll Win In This Role If You Can
  • Extract insights fast from sales calls recordings
  • Write crisp, technically accurate drafts with minimal editorial churn
  • Operate a content system (briefs → drafts → review → publish-ready)
  • Turn one “big” asset into multiple social-native pieces without losing meaning
Key Responsibilities
  • Content production (primary)
You Own Drafting And Iteration For
  • Blog posts (SEO + POV): product/industry explainers, use cases, comparison posts, tactical how-tos, and opinionated takes where appropriate
  • Handbooks/guides: structured long-form assets that support campaigns and lead capture
  • Newsletters: weekly/biweekly cadence that compounds trust + activates dormant leads
  • Case study + client announcement drafts: narrative, structure, and polish
  • Product / use-case explainers: clear “what it is / why it matters / how it works / proof / CTA” pages or docs as needed
Definition of “done”: drafts that are publish-ready (not “first thoughts”); clear, accurate, on-voice, properly structured, CTA-aware.
  • Social ownership
You own organic social content creation and day-to-day execution, turning core assets into distribution.
  • Repurpose long-form content into social-native formats (LinkedIn|X|Medium|Reddit posts, short threads, carousels briefs, short POV posts, founder/exec voice drafts if needed)
  • Create weekly social batches aligned to the content calendar and active priorities (campaigns, launches, proof points)
  • Coordinate with our creative designer for any visuals needed (diagrams, carousels, simple charts)
  • Coordinate with program and campaign lead to align publishing/distribution schedule and avoid calendar collisions
  • Maintain a lightweight social system: post bank, hooks library, proof points library, “evergreen” rotation
  • Track basics: post frequency, engagement quality, top performers, and patterns worth repeating
  • Content system + editorial operations
Build And Maintain a Repeatable Content System
  • Content briefs, outlines, interview notes, and source links
  • Version control + consistent naming conventions
  • Central content repository (final assets + reusable components)
  • A visible pipeline view: what’s in discovery, drafting, review, revision, approved
  • Sales calls insight extraction
  • Proactively schedule time with sales & retention team to extract raw insights (short structured interviews, async Q&A, call shadowing)
  • Own the process of turning messy inputs into structured drafts
  • Maintain a question bank by topic (so extraction gets faster over time)
  • SEO collaboration
  • Work with our SEO lead on SEO requirements: target keywords, structure, internal linking opportunities, and search intent alignment
  • Implement on-page SEO basics in drafts (headings, FAQs where relevant, internal link placeholders, metadata suggestions)
  • Publishing readiness + QA
Maintain a Content QA Checklist, Including
  • Clarity, structure, and reading flow
  • Technical accuracy + no overclaims
  • Voice consistency and positioning
  • CTA placement and conversion intent
  • Compliance basics (no sensitive client disclosure, no unapproved claims, correct terminology)
Your Profile
  • Proven experience writing B2B content (technical, product, or process-heavy topics)
  • Ability to translate sales and product input into clear writing with minimal supervision
  • Strong written English (near-native / CEFR C1-C2 equivalent) and confident spoken English for interviews
  • Comfortable running structured interviews (Sales, Product, CS) and synthesizing quickly
  • Strong editorial judgment: clarity, structure, precision, and knowing what to cut
  • Able to work fast without getting sloppy: tight turnaround, high accuracy
Nice-to-have
  • Prior experience as a Virtual Assistant (VA) or in an operations-heavy role
  • Familiarity with SEO writing and internal linking strategies
  • Experience owning organic social for a B2B brand or founder voice
  • Familiarity with content ops tools (Notion, project boards, etc.)
Application Process
In addition to your resume, please include all of the following or we won’t review your application:
  • Annual salary expectation (USD)
  • 1 minute video (camera ON) on either Loom or YouTube answering:
  • 2-3 writing published samples (PDFs)
Flagright logo

Flagright

Flagright sets the modern standard for AI-native transaction monitoring. Built as a highly customizable, risk‐based platform, Flagright deploys in two weeks, the industry’s fastest integration. The platform enables financial institutions to centralize detection, investigation, and reporting of suspicious activity, streamlining regulatory workflows and strengthening financial crime controls. A high-performance, no-code scenario builder with sub-second API response times powers real-time monitoring, supported by tailored rules, dynamic risk profiling, and simulation tools that reduce false positives and improve decision accuracy.This transaction monitoring foundation is enhanced by fully integrated AML screening that links each transaction and entity to global sanctions and watchlists; dynamic risk scoring that embeds behavioural and contextual risk directly into detection logic; and centralized case management that automates alert triage, investigation workflows, and SAR filing, maintaining audit-readiness across jurisdictions.Flagright’s AI Forensics suite strengthens compliance operations across four critical areas: screening (reduces false positives in AML checks), monitoring (augments alert investigation capabilities), quality assurance (accelerates QA processes), and governance (simplifies policy management and regulatory compliance).Financial institutions moving from fragmented tools to Flagright report a 93% reduction in false positives, 80% lower compliance costs, and a 27% drop in operational errors, with implementation typically completed in two weeks. With customers across six continents and offices in the United States, the United Kingdom, and Singapore, Flagright delivers a transaction monitoring solution that scales with growth and adapts to evolving threats.

Founded in 2021
San Francisco, California, USA
42 employees (5 in marketing)