Talent Manager - Administrative & Customer Support

Ann Arbor, MI (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 days ago

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Job Summary

Own end-to-end Talent Manager activities from business development to client and candidate management, plus community engagement in administrative and customer support.

  • Own end-to-end business development and client relationships.
  • Lead recruiting, candidate guidance, and ongoing engagement to deliver service excellence.

Job Description

Responsibilities

  • negotiating and developing business with new and current clients.
  • market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.
  • recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities;
  • managing ongoing engagements to deliver outstanding customer service to both clients and candidates;
  • providing ongoing communication and career guidance to candidates;
  • participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Requirements

  • BA/BS degree preferred.
  • 1+ years administrative or customer support experience preferred.
  • 2+ years’ experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‑decision maker environment.
  • Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships.
  • Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
  • Knowledge and familiarity with administrative and customer support department operations.
  • Positive attitude and an engaging businesslike approach.

Benefits

  • PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.
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Robert Half

3.8 Glassdoor

🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at great companies with highly skilled job seekers. We provide dynamic contract, temporary, and permanent placement solutions across finance, accounting, technology, marketing, creative, legal, and administrative sectors.🏆 In the last 12 months, Robert Half has been recognized as one of America’s Most Innovative Companies by Fortune, and with Protiviti, has been named one of the Fortune® World's Most Admired CompaniesTM and 100 Best Companies to Work For.🏦 Traded on the New York Stock Exchange (symbol: RHI), we’re at the forefront of innovation in talent acquisition.

Founded in 1948
Menlo Park, California, USA
31K employees (743 in marketing)
70% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$684.7K
Traffic Source Mix
Search
38.3%
Direct
49.4%
Referral
6.8%
Social
4.5%
Paid
0.7%

Headcount Trend

Current headcount: ~30.8K

Marketing Team

Marketing Team Size
438 (1% of company)
Median Tenure
3.4 years
Marketing Roles Posted (Last 30 Days)
4

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