Responsibilities

• Relationship Elevation & Client Leadership
• This individual will serve as the primary digital lead and main point of contact at Syneos for all digital and integrated initiatives, ensuring cross-functional alignment and driving conversations that connect tactical execution to broader business objectives.
• Serve as a strategic thought partner to key client stakeholders, including brand and affiliate leadership.
• Connecting the dots between brand team departments to ensure timely awareness of interdependencies, deadlines and considerations.
• Ensure clients understand the “what” and “why” behind tactics we’re proposing: What we are actually producing; How it aligns to communications strategy; How HCP and DTC efforts connect within the ecosystem.
• Cross-Department Integration & Workflow Leadership
• Clients silo between Strategy, Creative, Medical, Media, Account, PM, and Analytics.
• Ensure the right experts are brought in at the right time — reducing friction and missed inputs.
• Determine where ownership of integrated / multi-discipline deliverables sits.
• Step in during breakdowns to realign teams and bring clarity.

Requirements

• 10+ years in health, pharmaceutical, or medical communications.
• Demonstrated cross-functional leadership across Strategy, Creative, Media, and Analytics.
• Proven success in a client-facing leadership role
• Experience leading cross-functional teams and ensuring integration
• Strong executive presence and presentation skills
• Willingness to travel to San Francisco at least once per month
• Strong DTC experience required.
• Exposure to media planning, CX architecture, and omnichannel execution.
• Experience architecting content ecosystems and editorial calendars.
• Proven ability to translate strategy into tactical execution plans.

Benefits

• Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time.