Responsibilities

• Supports the editorial calendar and content operations processes that keep Moody's communications moving efficiently from brief through distribution.
• Maintain accurate information for assigned content series and campaigns, including production stages, timelines, dependencies, reviewers, distribution dates, and channel requirements
• Track content as it moves from brief through production, review, approval, and distribution; follow up on outstanding inputs and flag potential delays or conflicting timelines
• Coordinate routine handoffs between the Editorial and Channel Strategy team, creative and design teams, external communications, and other partners, escalating blockers that require senior intervention
• Maintain intake templates, briefing materials, channel trafficking guidelines, production trackers, and related operational resources in accordance with established processes
• Apply established currency signals and content-management requirements, flag retrieval or retention issues, and support remediation activities related to enterprise search and content accuracy
• Support the development and coordination of manager toolkits for major communications and ensure assigned communications clearly identify their purpose, audience, priority, and required action
• Prepare calendar information and materials that support coordination across internal, external, and partner channels, and track agreed amplification activities
• Use approved AI, automation, and workflow tools to improve personal productivity and support consistent execution of routine communications processes

Requirements

• Approximately 1–4 years of experience in communications, content operations, marketing operations, project coordination, or a related field
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments, timelines, and dependencies with guidance
• Strong written and verbal communication skills, with the ability to produce clear, accurate, and consistent communications
• Familiarity with content-management systems, mass communication tools, project-management platforms, or similar enterprise systems
• Ability to work collaboratively across teams and escalate risks appropriately
• Interest in communications technology, measurement, workflow improvement, and AI-enabled tools
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Benefits

• Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.