Responsibilities

• Develop and execute communications for assigned strategic projects of the Office of the CIO under the direction of Communications and Marketing leadership.
• As the day-to-day communications partner for assigned cross-functional initiatives, create communications plans, coordinate contributors and stakeholders, and produce clear, accessible content for campuswide, high-level, and targeted audiences.
• Translate complex technical, policy, compliance, and organizational topics into plain language while maintaining accuracy and nuance.
• Assignments will evolve and may include topics such as digital accessibility, privacy and cybersecurity, enterprise artificial intelligence, data infrastructure, teaching and learning, research support, IT strategic planning, and other campuswide or university strategic initiatives.
• Portfolio-wide communications strategy, executive communications and relationships, overall IT strategic plan communications and stakeholder engagement, and final approval of high-risk or executive-office communications remain with Communications & Marketing leadership.
• Content Development, Editing, and Plain-Language Translation
• Research, write, edit, and produce briefs, presentations, announcements, FAQs, web content, newsletters, articles, toolkits, talking-point drafts, and other project materials.
• Translate complex technical, policy, legal, compliance, and organizational information into concise, accurate, audience-centered language.
• Adapt content for campuswide, senior, technical and targeted audiences while maintaining message consistency, appropriate tone, accessibility, and university standards.
• Draft or package supporting materials for high-level audiences when assigned. Executive communications, executive-office messages, and direct executive relationships are directed and approved by Communications & Marketing leadership.

Requirements

• Bachelor's degree in marketing, business administration, communications, public relations, or a closely related field.
• Six years of professional work experience in marketing, public relations, communications, brand management, or a related professional area. Note: Master's Degree in an area consistent with the duties of the position may be substituted for one(1) year (12 months) of work experience.
• Demonstrated experience of progressively responsible professional communications experience, including substantial responsibiiity for communications supporting complex, cross-functional initiatives or organizational change.
• Demonstrated experience developing and implementing project communications plans.
• Demonstrated experience writing and editing finalized and accurate materials for senior, institution-wide, and varied audiences.
• Demonstrated experience translating technical, policy, legal, compliance, or organizational complexity into plain language.
• Demonstrated experience managing multiple visible projects, stakeholders, approvals, and deadlines with substantial independence and sound escalation judgment.

Preferred

• Experience in higher education, government, a large research organization, or another complex and decentralized institution.
• Demonstrated experience supporting technology, digital accessibility, cybersecurity and privacy, enterprise transformation, change management, or public-sector compliance initiatives.
• Demonstrated experience convening distributed communications partners and influencing outcomes without direct authority.
• Demonstrated experience using qualitative and quantitative evidence to improve communications.
• Demonstrated experience leveraging generative AI tools to ideate, develop content, perform research and analysis, and gain workflow efficiencies with appropriate attention to accuracy, privacy transparency, and human review.
• Relevant training or certification in change management project management, digital accessibility, content strategy, or communications measurement.

Benefits

• This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.