Store Operations Sr Manager- Planning and Communications
Goodlettsville, TN (On-site)
Posted 3 weeks ago
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Job Description
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
General Summary:
Owns and manages “end-to-end” specific projects, initiatives, and/or activities for the Store Operations team. Directs projects, initiatives, and/or activities to improve company financials, improve and/or maintain compliance and enhance customer experience. Conducts data diagnostics with analytical problem solving, identifies areas of opportunity, and develops/implements solutions. Primarily focuses on corporate projects and initiatives, many of which will involve cross-functional partnership(s) and/or in-store touchpoints.
Job Details
Duties & Responsibilities:
- Development of Opportunities/Solutions
- Identifies sources of opportunity and/or develops solutions.
- Determines the size of each opportunity/solution.
- Data Measurement & Problem Solving
- Analyzes and gathers data to evaluate and diagnose projects.
- Develops metrics to measure impact of projects.
- Determines on-going hypotheses and conducts root cause analysis.
- Leads problem solving session.
- Implementation of Solutions
- Develops tests/pilots to prove or disprove solutions.
- Determines financial impact with expenses and savings at network rollout.
- Creates final implementation work plan for rollout of solutions.
- Presents final rollout plan to senior executives.
Knowledge, Skills and Abilities (KSAs):
- Must be able to:
- Quickly identify potential drivers of emerging problems.
- Develop creative and financial-changing solutions to identified problems.
- Create and lead group problem solving discussions and executive presentations.
- Design and execute testing regimes to validate potential solutions.
- Design and execute appropriate analyses to size potential impact of problems or solutions (i.e.,development of financial models and/or sensitivity scenarios).
- Create and execute an implementation plan for rollout to network.
- Create and craft communication leading to successful project outcomes.
- Lead multiple priorities and projects simultaneously and lead presentations to various levels of management.
- Prioritize projects based upon solution impact, time to implement and/or direction from leadership.
- Strong communication skills—both written and verbal.
- Ability to partner, coordinate and delegate to all levels of management.
- Strong ability to influence without direct authority, leading to successful project outcomes.
- Proven track record of producing results and meeting or exceeding financial goals and objectives.
- Basic knowledge of retail accounting process.
Qualifications
Work Experience &/or Education:
- Bachelor’s degree in Business Administration or related field required.
- Master’s in Business Administration or appropriate advanced degree preferred.
- 4-6 years of related work experience required.
- Retail experience highly preferred.
- Supervisory experience preferred. An equivalent combination of education and experience may be substitute.
Dollar General has been Serving Others for approximately 85 years. With approximately 20,000 stores, we serve communities across the country, from right around the corner. We exist to provide convenience, quality, and value, so our customers can get back to what's important. Our products include high-quality private labels to America's most-trusted brands. And we're here to fill more than just carts. For anyone working to create a meaningful career, a better life for themselves. their loved ones and neighbors - we're here for it. Here for What Matters.
