Responsibilities

• Drive the development of innovative UX writing and content design solutions to complex user, product, and business problems.
• Establish a cohesive design strategy for advertising within Generative AI. Look past immediate constraints to paint a compelling future for how commercial information integrates seamlessly into conversational and multimodal user journeys.
• Act as a trusted thought partner to executive leadership across Engineering and Product to drive alignment on content quality. Navigate matrixed organizations to drive consensus, advocating the user perspective.
• Partner with engineering to establish the baseline goals and AI modeling. Look past static constraints to build the core logic that dictates how commercial information integrates into conversational paths defining content design frameworks including principles, patterns, goldens, and systems.

Requirements

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
• Experience with AI-generated content practices and managing content strategy projects, including writing system instructions, running incremental prompt experiments, writing golden sets, defining evaluation rubrics and rater guidelines, and model fine-tuning.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred

• 8 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 7 years of experience interacting with executive leadership.
• 5 years of experience working in a complex, cross-functional technology organization.
• Experience constructing prompts for training Large Language Models (LLMs) and supporting evaluations for AI-driven products.