Sr. Platform Engineer
Austin, TX (Hybrid)
Posted 3 months ago
Top 1% of applicants do these two things.
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Job Description
THE CHALLENGE AHEAD
As a Senior Software Engineer on our Video Recognition/ Livestream team, you will be building our real-time content analysis platform. You'll develop services in Go/Python, create AWS infrastructure using the CDK, and build ML/LLM integrations with the goal of designing, implementing, and improving systems that ingest live video/audio, analyze and classify content, and expose results via APIs and analytics.
WHAT YOU’LL DO
- Design and implement features across the Go/Python backend (controller/processor services, analysis pipeline, API handlers) and the CDK stacks that run them.
- Extend the analysis pipeline: new taxonomies, prompt/template changes, better use of LLM outputs (e.g. segment boundaries, confidence, rationale).
- Harden production: observability (DataDog, CloudWatch), error handling, backpressure, cost and performance tuning for stream ingestion and API/LLM usage.
- Write excellent code that is simple to test, understand and maintain
- Solve real problems through software and provide stable solutions consistently
- Recommend architectural decisions based on business requirements, considering long-term and short-term needs
- Drive participation in team code reviews, teaching less experienced developers how to improve the quality of their work
- Develop a culture of quality within the engineering team
- Participate in sprint planning, ensuring that realistic plans are set forth and delivered
- Communicate challenges and strategies to technical and non-technical team members - ability to effectively communicate with executives, operations and fellow developers
- Have the discipline to shift between establishing new features and maintaining legacy features based on the needs of the business
- Recommend adoption of tools and process to improve our culture and results
WHAT YOU’LL BRING
- 7+ years of professional experience with a variety of software applications
- Strong knowledge of either the Python or Go programming languages (Go experience preferred)
- AWS in Production: Hands-on experience with at least several AWS tools including ECS/Fargate, Lambda, DynamoDB, S3, Firehose, IAM. Bonus: CDK (or CloudFormation)
- Backend and APIs: You've built or operated REST (or similar) services, understand idempotency and validation, and care about latency, errors, and compatibility.
- Comfort with media/streaming: Experience with live streaming (e.g. HLS), ffmpeg, or audio/video pipelines is a plus. Willingness to learn is essential.
- ML/LLM integration: You've integrated third-party ML or LLM APIs (e.g. OpenAI) into production systems—prompting, retries, rate limits, and structuring outputs. Experience with content classification is a plus.
- Ownership and collaboration: You can own a slice of the system end-to-end, propose tradeoffs, and work closely with one other engineer (pairing, code review, and clear communication).
WHAT WE'D CONSIDER A BONUS
- Experience with content safety, ad tech, or taxonomy/classification systems (e.g. GARM, IAB).
- Data pipeline or analytics experience (batch/streaming ETL, schema design for analytics).
- OpenAPI codegen, API design, or multi-tenant/org-scoped systems.
WHO YOU ARE
- Comfortable working in a small team (you + one other engineer); direct collaboration and shared ownership of the repo.
- You love clean architecture and a flat package layout; we value clarity and maintainability over cleverness.
- Move fast while never compromising on quality, security, or reliability.
- Ability to work on multiple projects and be flexible to adapt to changing requirements
- High energy, confident, ambitious and self-motivated individual
- Must be an effective communicator
WHY YOU’LL LOVE WORKING AT KERV
- We are a team of talented, kind people, driven by innovation.
- We put the human first. Whether our employee, client, partner, or community; we genuinely care about your well-being and will do whatever we can to support it.
- We are relentless in our pursuit of innovation, remaining flexible and open to change, remaining scrappy and collaborative in pursuit of common goals.
- We balance our dedication to success with the accountability to deliver, trusting our expertise, while verifying our thinking at every step.
- We advocate for the growth and success of our people and the communities in which they belong to through transparent & clear communication, championing a culture in which everyone has a voice and contributes to our success, and a socially aware approach to everything we touch.
- We aim to cultivate a work environment where each person, no matter the identities they hold, not only feels safe, seen, and heard, but also celebrated.
- We offer…
- Unlimited PTO with a healthy culture of taking time off to recharge so you can bring your best self to work
- Competitive compensation packages
- Comprehensive health and wellness benefits including modern support services via Bennie, such as a custom app and healthcare concierge to support a simplified benefits experience for our staff
- Mental Health Support via Samata Health paid 100% by KERV
- 401K with company match and 100% vesting on day 1
- Unlimited referral bonuses
- Flexible working schedules with remote and hybrid opportunities
KERV provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. KERV participates in E-Verify to confirm the employment eligibility of all new hires.
Kerv is a purpose-led cloud and digital services organisation on a mission to harness the power of technology for the good of our people, our customers, our society, and our planet.Our unique go-to-market strategy combines a suite of cloud-led enterprise software applications, consulting services, cloud networking, information security, software development, data, and AI—delivered through specialist technology practices that preserve deep sector and technology expertise. Together, we collaborate seamlessly on complex transformational projects.Partnering with global technology leaders, we provide digital transformation services for mid-market and enterprise customers across key industry verticals including financial services, retail, not-for-profit, and the public sector.Our specialist practices deliver extraordinary digital transformations that empower our customers to stay ahead—made possible by exceptional employee and customer experiences.These practices include:📱 Kerv Collaboration & Compliance (UC, voice, data, mobility, and compliance)🏢 Kerv Experience (R&D team, Cloud UC, and Contact Centre solutions)💻 Kerv Transform (Cloud Services, Digital Workspaces, and IT Managed Services)📊 Kerv Digital (Digital Transformation, Microsoft Dynamics, and Power Platform plus)🔐 Kerv Connect (SD-WAN, managed networks, and network security)📈 Kerv Consult (IT Consultancy Services)We’re proud to be recognised as a Great Place to Work (2025) and featured again on the Best Workplaces in Tech (2025) list. We’re thrilled to announce that Kerv is a Certified B CorporationTM—joining a global movement of businesses committed to balancing profit with purpose.These achievements reflect the culture we’ve built together: one that puts people first, delivers meaningful outcomes, and stays true to our values. With one of the highest Glassdoor ratings in the country, it’s clear our Kervers genuinely love being part of this journey 💜
