Sr. Manager, Digital Marketing Operations

Headquarter in Sherman Oaks, CA

Careismatic Brands outfits our community of care through our portfolio of market-leading brands that meet the diverse needs of healthcare professionals worldwide. We are one piece of a larger community of those who are and are cared for. Whether it’s medical professionals or the patients they serve, we are inspired by those who wear our uniforms every day. We have an outstanding opportunity for a Sr. Manager, Digital Marketing Operations to ensure that across all five brands and every digital marketing channel, the right work is moving, the right assets exist, the right platforms are functioning, and the right teams are aligned.

This is a horizontal, org-wide role. You will not own a single channel or brand — you will own the operational infrastructure that enables all of them. Your day-to-day spans creative program management, platform and tool administration, performance reporting, and serving as the primary liaison between the Brand organization and the Digital Commerce team.

This is a full-time remote role.

Salary Range: Up to $130k plus bonus

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• [list physical demands if the role requires (mostly non-office) and any special hours / travel etc]

What Your Day Looks Like

• Own the end-to-end creative request process for Digital Commerce — intake, briefing, prioritization, routing, and approval tracking — across all channels (paid media, organic, email, affiliates, community) and all five brands.
• Develop and maintain a structured briefing process that captures channel-specific asset requirements clearly, reducing revision cycles and ensuring creative output is platform-ready from the first round.
• Function as the primary operational bridge between the Brand organization and the Digital Commerce team — ensuring campaign concepts, brand direction, and creative guardrails are communicated clearly and translated into channel-specific execution plans.
• Participate in brand-level campaign planning and bring Digital Commerce requirements (asset specs, timing, channel strategy) into those conversations early, preventing downstream rework and missed launches.
• Serve as the operational point of contact for performance media, lifecycle, SEO, affiliate, and community channel partners — managing day-to-day requests, asset delivery, data sharing, and platform access across all agency relationships.
• Coordinate agency onboarding and ongoing operational needs, including access provisioning, data feed management, reporting cadence setup, and cross-agency communication where channels intersect.
• Administer and maintain access, configurations, and integrations across Digital Commerce marketing platforms — including ad platforms, email/SMS tools, analytics, affiliate networks, and tag management systems.
• Manage platform-related requests from channel owners and agencies, triaging and resolving access issues, tracking pixel setup, audience uploads, integration failures, and tool configuration changes in a timely manner.
• Coordinate data inputs from agencies and internal platforms into consolidated reporting views, ensuring accuracy, timeliness, and consistent metric definitions across all channel reports.
• Support the VP, Traffic and SVP, Digital Commerce in preparing executive-level performance reviews, QBRs, and planning materials by pulling, organizing, and formatting channel performance data.
• Design, document, and continuously improve the operational processes that govern how work moves through the Digital Commerce organization — from campaign intake to creative briefing to channel launch to post-campaign reporting.
• Build and maintain SOPs, intake forms, project templates, and communication protocols that reduce friction, improve turnaround times, and enable the organization to scale without adding proportional coordination overhead.

What We’re Looking For

• [list requirements / qualifiers for the role. This can be a mix of work experience, education / certifications, key software knowledge. Keep to no more than 10 bullet points]

What’s In It For You

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Attractive Paid time off
• Vision insurance

At Careismatic Brands, we believe in the power of care. It’s the force that drives and inspires us, inside our company and out in the world. It’s why we strive to maintain a diverse and inclusive organization – an ever-evolving imperative - where everyone feels respected, valued, and empowered to bring their ideas and perspectives forward.

Careismatic embraces the differences that make our organization unique. We are strengthened by diversity in all its forms – including but not limited to race, religion, ethnicity, age, national origin, gender identity, and sexual orientation.