Education and Work Experience:

• High School Education/GED or equivalent: Required
• Bachelor's Degree or equivalent combination of education/related experience: Preferred
• Three years' technical experience: Preferred
• One year of leadership experience: Preferred
• Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution: Preferred

Essential Functions:

• Maintains a case load of 15 to 20 members. Will review and prioritize referrals, and perform outreach via phone calls, home visits, and/or community-based engagement programs and connect individual with appropriate community resources, services and care.
• Serve as initial contact with escalation to Director when necessary. Will provide ongoing monitoring and evaluation of local Community Health Work team ensuring daily, weekly and monthly metrics are met ensuring engagement and timely documentation of case activity. In addition the Sr. Community Health Worker will support the completion of CPS/APS reports, grievances and health plan audit requests.
• Provides new hire training and on boarding including introduction to the program and day to day essential functions. Continues to provide ongoing training, support and education as needed.
• Will conduct local outreach to internal and external community stakeholders raising awareness about CalAIM Enhanced Care Management, marketing the program, initiating referrals into the program, and drive volume to the program from these efforts.
• Will support locally with transitions of care from hospital, specifically supporting with more complex patient cases and engaging directly with internal case management team. Will engage with members at bedside to explain and offer programmatic services and support in the transition to a Community Health Worker for length of enrollment.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.