At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description The Sr. Advisor – Employee Relations serves as a trusted partner to employees and people leaders by providing expert guidance on employee relations matters. This role is responsible for conducting thorough investigations, resolving workplace concerns, interpreting policies, and ensuring compliance with all relevant labor laws and regulations. The Sr. Advisor will build strong partnerships across Employee Experience, Legal, and operational leadership to support a positive, fair, and inclusive workplace. Key Responsibilities Employee & Leader Support Serve as a trusted advisor to employees and leaders on employee relations questions, concerns, and best practices. Consult with leaders to promote employee engagement and reinforce company values across all levels. Provide guidance on disciplinary actions, performance improvement plans (PIPs), and terminations. Investigations & Conflict Resolution Lead investigations into employee complaints, misconduct, and policy violations. Resolve workplace conflicts through effective mediation, communication, and problem-solving. Maintain accurate, timely, and confidential documentation for all employee relations matters. Policy & Compliance Develop, review, and update employee relations policies and procedures in alignment with current labor laws and regulations. Monitor legislative changes and proactively recommend updates to ensure ongoing compliance. Educate employees and leaders on policies, procedures, and employee relations best practices. Support internal communications efforts related to EX policy and procedure rollouts. Employee Experience & Culture Conduct exit surveys and analyze trends to provide insights that enhance satisfaction and retention. Partner with Employee Experience teams to develop and operationalize retention strategies. Support organizational culture initiatives and provide EX consulting as needed. Data Analysis & Insights Lead analysis of employee relations data, including trends in turnover, terminations, PIPs, investigations, and other key metrics. Deliver actionable insights and partner with leadership to mitigate risk, improve retention, and strengthen culture. Qualifications Education & Experience Bachelor’s degree in human resources, Business Administration, or a related field required; Master’s degree preferred. Minimum of 8 years of HR and Employee Relations experience. Proven experience in employee relations, labor relations, or a related HR function. Deep understanding of employment laws, regulations, and HR best practices. Strong interpersonal skills with the ability to build trust across all levels. Excellent communication, documentation, mediation, and conflict‑resolution skills. Ability to handle sensitive and confidential matters with professionalism and integrity. Highly organized with strong time management skills and the ability to manage multiple priorities. Proficiency in HRIS and related HR technologies. Work Location This position is based at ALSAC’s National Executive Office in Memphis, TN and is eligible for a hybrid work schedule. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.