Responsibilities

• Manage assigned accounts with moderate oversight, serving as day-to-day client contact
• Lead client communication on routine matters and escalate complex issues appropriately
• Develop and maintain content calendars, editorial schedules, and influencer partnership timelines
• Proactively identify opportunities to improve client programs and grow social presence
• Support Managers with project scoping, budget tracking, and resource planning
• Train and guide Coordinators on best practices and client-specific requirements
• Ensure accurate time tracking and project documentation
• Create high-quality social media content strategies aligned with client goals and brand voice
• Write engaging copy across all platforms with minimal edits required
• Analyze social media and influencer performance data to identify trends and optimization opportunities

Requirements

• 2-3 years of experience in social media and influencer marketing, preferably in an agency environment
• Proven ability to create and execute effective social media strategies that drive engagement and business results
• Experience with social media management platforms and analytics tools
• Hands-on experience planning and managing influencer partnerships from identification through campaign completion
• Understanding of paid social media campaigns
• Demonstrated ability to analyze data and translate insights into strategic recommendations
• Excellent written and verbal communication skills
• Strong organizational skills with ability to manage multiple clients simultaneously
• Understanding of B2B technology marketing and enterprise sales cycles preferred
• Collaborative mindset with ability to work across teams and mentor junior staff

Benefits

• Flexible, hybrid work
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
• Telecom stipend
• Employer paid Medical, Dental, and Vision Insurance
• Employer paid Health Savings Account (HSA)
• 401K Plan with Employer Match up to 4%
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
• Paid Family Leave
• $500 annual wellness stipend after 6 months of employment
• $1500 professional development stipend after 2 years of employment