Responsibilities

• Draft, build, QA, and coordinate alumni newsletters and email campaigns.
• Curate content across Bain news, alumni updates, jobs, events, and learning resources.
• Support alumni storytelling, including profiles, social content, and short-form features.
• Support engagement on BeyondBain, including groups, posts, and community activity.
• Coordinate communications for campaigns, events, and priority alumni initiatives.
• Manage timelines, trackers, approvals, and stakeholder inputs.
• Track engagement metrics and prepare first-pass performance summaries.
• Support A/B testing and maintain templates, QA checklists, and repeatable processes.

Requirements

• 2–4 years of experience in communications, email marketing, content operations, community management, alumni relations, or a related field.
• Strong writing, editing, and proofreading skills.
• Excellent organization and project coordination skills.
• High attention to detail and sound judgment for external-facing communications.
• Experience with email marketing, CRM, social media, community platforms, or related tools.
• Ability to manage multiple priorities and collaborate across teams, geographies, and functions.
• Ability to synthesize information into clear, engaging communications.

Benefits

• Bain pays 100% of individual employee premiums for medical, dental, and vision programs.
• Generous paid time off, including parental leave, sick leave, and paid holidays.
• Fully vested 401(k) company contribution.
• Paid Life and Long-Term Disability insurance.
• Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection, and stability in the areas most important to you and your family.