Purpose: 

The Social Work Supervisor oversees clinical service delivery across HBCI and CFTSS programs,

ensuring high-quality, trauma-informed care for children, youth, and families. HBCI delivers short-term,

intensive crisis intervention to prevent hospitalization, while CFTSS provides ongoing, community-based

supports to promote stability and functioning. The Supervisor is responsible for ensuring program quality,

staff performance, and the integration of services across settings.

Position Overview:

The Social Work Supervisor provides clinical, administrative, and programmatic leadership across both the HBCI and CFTSS service lines. This role ensures high-quality, trauma-informed, and evidence-based service delivery while supporting staff performance, documentation compliance, and community integration.

The Supervisor maintains a dual-role function that establishes distinct expectations across HBCI and CFTSS, ensuring accountability for Staten Island–based crisis program oversight (HBCI) and citywide service delivery, group implementation, and community partnerships (CFTSS).

The Supervisor may provide case coverage for short periods in both programs due to staffing needs such as Interventionist time off. LMHP’s are expected to be licensed by the New York State Education Department and operate within the practitioner’s scope of practice as defined in NYS law. These include, but are not limited to: Licensed Psychologists, Licensed Clinical/Masters Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors, or Licensed Creative Arts Therapist

KEY ESSENTIAL FUNCTIONS

 

A. Clinical Supervision & Staff Development

• Provide regular individual and group supervision to clinical staff across HBCI and CFTSS
• Offer clinical guidance on complex cases, crisis interventions, and family engagement strategies
• Conduct case consultations and case conferences to ensure quality care
• Evaluate staff performance and provide ongoing coaching and professional development
• Support onboarding and training of new staff, including model fidelity and best practices

B. Documentation & Compliance

• Review and approve clinical documentation to ensure accuracy, timeliness, and regulatory compliance
• Ensure adherence to OMH, DOHMH, OCFS, and Medicaid (CFTSS) standards
• Monitor documentation quality and implement corrective actions as needed
• Utilize electronic health record systems (e.g., myAvatar) to maintain compliance
• Complete all reporting documentation as required by DOHMH, OMH and JBFCS.

C. HBCI Program Oversight (Staten Island-Based)

• Provide day-to-day supervision of HBCI staff and program operations
• Ensure fidelity to the HBCI model and crisis stabilization framework
• Lead team meetings and clinical case reviews
• Provide coverage support when needed due to staff absence
• Participate in after-hours on-call support for crisis response

D. CFTSS Service Delivery & Group Implementation (Citywide)

• Develop and facilitate therapeutic and skills-based groups for youth and/or caregivers
• Oversee group curriculum development and implementation pathways
• Identify service gaps and build group-based programming aligned with community needs
• Ensure staff are trained and supported in delivering CFTSS services (e.g., CPST, PSR, Family Peer Support)

E. Community Engagement & Provider Partnerships

• Serve as a liaison to schools, providers, and community-based organizations
• Build and maintain relationships with referral sources and service partners
• Develop pathways for referrals and program collaboration, particularly for CFTSS group expansion
• Represent the program in cross-system meetings and stakeholder forums

F. Quality Assurance & Program Development

• Monitor service delivery outcomes and identify opportunities for program improvement
• Support implementation of evidence-based and trauma-informed practices
• Contribute to program expansion, innovation, and integration across service lines
• Assist with audits, reporting, and continuous quality improvement initiatives

ADDITIONAL FUNCTIONS MAY INCLUDE (List additional functions needed to reach goals):

EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):

 

• Licensure (LMSW, LCSW, LMHC, LMFT, LCAT) in a Behavioral Health or related field

 

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):

 

• A minimum of three years of related experience.
• Clinical knowledge of mental illness, serious emotional disturbance and substance use disorders.

 

 

VISUAL AND MANUAL DEXTERITY:

• Must be able to read paper and electronic documents and perform significant data entry into various computer programs. 

WORK ENVIRONMENT / PHYSICAL EFFORT

 

• Infrequent travel throughout the assigned borough (Staten Island) and NYC.

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.