Responsibilities

• Content Development (60% of Role) - Concept Development: Foundational content concepts and creative direction will be provided at the outset of the engagement. The intern will build on those concepts and propose additional ideas to round out the content calendar.
• Instagram or UGC Production: Specialize in either short-form video, graphic design, or both, to produce high quality content designed for conversion.
• Edit: Edit content using Illustrator (preferred) or Canva for graphic design, and Capcut or Adobe Premier for video
• UGC Format: All filming is conducted on iPhone in a UGC-style format. The aesthetic will be informal — without professional cameras, lighting, or studio production.
• Independent Production: Shoot, edit, post and publish without additional oversight
• Platform Awareness: Maintain familiarity with current trends, sounds, and formats, and apply judgment to determine which are appropriate for use within the established creative direction.
• Brand Guideline Adherence: All output must align with Supersend's brand guidelines, including voice, visual identity, color palette, typography, and tone.
• Cross-Platform Adaptation: Repurpose and adapt content for additional placements as directed.

Channel Management & Daily Publishing

• Publishing Schedule: Manage the posting calendar across platforms, ensuring content publishes on time and on cadence.
• Quality Control: Confirm that every post is technically polished prior to publication — captions, hashtags, audio, aspect ratio, and tagging.

Community Engagement

• Inbound Response: Respond to comments on the brand's own posts in a timely manner and in keeping with brand voice.