Responsibilities

• You will support the development, execution, scheduling, and measurement of social media campaigns for several clients, across all social media communities and accounts.
• You will support daily publishing across social platforms, including scheduling, posting, tagging, link checks, and quality control to ensure content goes live accurately and on time.
• You will draft and refine platform-native social copy, including captions, community responses, and other supporting social language, with guidance from senior team members.
• You will actively monitor social and cultural trends, platform updates, trending formats, sounds, and conversations, flagging relevant opportunities for clients and the broader team.
• You will maintain and update content calendars across all social media channels and accounts, including helping brief and coordinate with content producers.
• You will pull social media data and compile clear, consistent reports on social metrics and campaign/promotion results to share with the team.
• You will be familiar with community management and moderation best practices, supporting monitoring, engagement, and escalation across client channels as needed.
• You will assist in ideating and preparing short and long-term campaign concepts and social strategies for internal and external stakeholders.
• You will support the execution of social media strategies and initiatives aimed at increasing reach, views, retention, engagement, and follower growth.
• You will help identify and flag opportunities for growth and engagement tactics to inform content calendar and community management decisions.

Requirements

• 1+ year community & content management experience, writing/editing social copy with a focus on beauty brands and products.
• Familiarity with social media (including TikTok, Instagram, Facebook, YouTube, Pinterest, Snapchat and Twitter/X) and online content, with evidence of an active social media/web presence.
• Experience assisting with creator sourcing, briefing, or feedback is a plus.
• Experience supporting high-volume content planning.
• Content Creation: Basic design and content filming/editing ability (TikToks, Instagram Stories, etc.) and general familiarity with video editing tools is a plus.
• Experience contributing to growing a brand's social media profile — followers, engagement, social sharing, etc.
• Some social community moderation experience.
• Comfort adapting to different tones/brand voices is a plus.
• Creative thinker who can contribute fresh ideas and approaches.
• Strong analytical skills and familiarity with social media and third-party analytics tools.