Social Media Assistant Intern

New York City, NY (Hybrid)

Salary Not AvailableIntern/New GradOther

Posted 8 days ago

Job Summary

Own and orchestrate nonprofit campaigns from content to engagement across social channels, with travel to capture visuals and stories, while tracking performance and collaborating across teams.

  • Lead content development for major initiatives and fundraising campaigns.
  • Draft posts for multiple platforms and manage publishing across channels.
  • Support analytics and storytelling while ensuring consent and appropriate tone.

Job Description

Responsibilities

  • Support key campaigns and events — Develop and publish content tied to major initiatives, including the Developmental Disabilities Championships & Family Fun Day, Giving Tuesday, Holiday Gift Project, and year‑end fundraising campaign.
  • Draft and schedule social media content — Support posting across Instagram, Facebook, LinkedIn, X, Threads, Bluesky, and TikTok.
  • Monitor engagement — Track comments, messages, and interactions.
  • Research content ideas — Identify trends, awareness months, and campaign‑aligned opportunities.
  • Maintain the content calendar — Track deadlines, campaign timelines, and upcoming posts.
  • Capture photos and short‑form video — Visit S:US program sites across NYC to gather visual content (travel required)
  • Collect stories and quotes — Document lived experiences respectfully and in alignment with consent guidelines.
  • Assist with analytics — Support monthly performance summaries.

Requirements

  • Currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.
  • Strong organizational and project management skills.
  • Experience with digital asset management, social media platforms, and emerging digital trends.
  • Strong writing skills and an understanding of tone, voice, and visual storytelling.
  • Experience with basic photo/video capture and editing (please provide a link to your photo/video portfolio in your application).

Preferred

  • Proactive, detail‑oriented, and comfortable collaborating across departments.
  • Interest in nonprofit communications and mission‑driven storytelling.

Benefits

  • From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
Services For The Underserved, Inc. logo

Services For The Underserved, Inc.

3.0 Glassdoor

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 1,800 provides services and supports to transform the lives of tens of thousands of individuals and families in New York City and Long Island. By delivering high quality services that address the complex circumstances of each individual, we help transform lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Founded in 1978
New York, New York, USA
1.1K employees
33% recommend to a friend

Marketing Team

Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
16.6K
Traffic Source Mix
Search
39.4%
Direct
46.2%
Referral
6.5%
Social
6.7%
Paid
1%

Headcount Trend

Current headcount: ~1.1K
Services For The Underserved, Inc. logo

Social Media Assistant Intern

Services For The Underserved, Inc. · New York City, NY · Hybrid