Social Media Assistant Intern

New York City, NY (On-site)

Salary Not AvailableIntern/New GradOther

Posted 3 months ago

Job Summary

Support the organization’s media library and storytelling by organizing assets, applying consistent metadata, and enabling efficient content creation across campaigns and social channels.

  • Content & Asset Management: Build a scalable media library with tagging, naming, and archival workflows.
  • Campaign & Social Enablement: Prepare curated asset sets and draft schedules for multi‑channel posting across major platforms.
  • Measurement & Process Improvement: Document processes and assist analytics to track engagement and performance.

Job Description

Responsibilities

  • Audit media libraries — Review existing photo, video, and graphic assets within our archive.
  • Organize and consolidate files — Create a unified, easy‑to‑navigate structure for all media assets.
  • Apply metadata and naming conventions — Improve searchability and consistency across the library.
  • Identify duplicates and outdated assets — Flag items for review and archival decisions.
  • Update documentation — Support the creation or refinement of media management processes.
  • Assist with curated collections — Prepare asset sets for campaigns, events, and storytelling needs.
  • Draft and schedule social media content — Support posting across Instagram, Facebook, LinkedIn, X, Threads, Bluesky, and TikTok.
  • Monitor engagement — Track comments, messages, and interactions.
  • Research content ideas — Identify trends, awareness months, and campaign‑aligned opportunities.
  • Maintain the content calendar — Track deadlines and upcoming posts.

Requirements

  • Currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.

Preferred

  • Strong organizational skills and comfort working with large volumes of digital files.
  • Familiarity with digital asset management, social media platforms, and emerging digital trends.
  • Strong writing skills and an understanding of tone, voice, and visual storytelling.
  • Experience with basic photo/video capture and editing.
  • Proactive, detail-oriented, and comfortable collaborating across departments.
  • Interest in nonprofit communications and mission-driven storytelling.

Benefits

  • From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
Services for the UnderServed logo

Services for the UnderServed

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 1,800 provides services and supports to transform the lives of tens of thousands of individuals and families in New York City and Long Island. By delivering high quality services that address the complex circumstances of each individual, we help transform lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Founded in 1978
New York, New York, USA
1.1K employees
Services For The Underserved, Inc. logo

Social Media Assistant Intern

Services For The Underserved, Inc. · New York City, NY · On-site