Professional BDC position is now available at World Hyundai Matteson.

What we're looking for:

You must have a friendly voice on the phone and have experience dealing with guests.

We prefer some dealership experience but will train the right candidate.

This position usually leads to something else in our dealership so it is a great place to start your career!

Full-time position including some Saturday hours.

What We Offer:

• Full-time position with varied hours-must be flexible
• Major Medical
• Paid Vacation
• Opportunity to grow and advance professionally and financially

RESPONSIBILITIES:

• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Provide basic information to callers who have general inquiries
• Prepare sales and service gas tickets for the accounting department
• Serve as a backup to the sales department cashier
• Assist the General Manager and Controller with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
• Background check required

Job Types: Full-time, Contract

Pay: $15.00 - $17.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account

Experience:

• Service BDC: 1 year (Required)

Work Location: In person