Senior Technical Program Manager

Redmond, WA (Unknown)

$120K/yr – $261K/yrSenior Level4+ years expFull time

Posted 7 days ago

Job Summary

Own and scale AI-powered operations and web platform improvements, driving adoption, governance, and cross-team execution.

Drive adoption of AI-powered solutions across content workflows and digital experiences
Lead cross-functional programs spanning engineering, product, and marketing
Ensure responsible AI use and scalable, repeatable workflows

Job Description

Responsibilities

AI-Powered Operations
Drive adoption of AI-powered solutions that improve content workflows, operational efficiency, and digital experience delivery.
Build with Microsoft AI technologies including Copilot Studio, Scout, Microsoft Copilot experiences, and AI agents.
Design, test, and optimize prompts, prompt libraries, and agent workflows that produce repeatable outcomes at scale.
Identify where AI can automate or augment existing operational processes across web and marketing.
Establish practices for responsible and effective use of AI within the team.
Web Platform and Content Operations
Own programs that improve the delivery, scalability, and performance of Microsoft's customer-facing web experiences.
Drive operational success across content publishing, authoring, governance, and platform workflows.
Partner with UX, Design, Brand, Accessibility, and Content teams to deliver experiences aligned to customer and business goals.

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.

Preferred

Experience driving digital transformation, platform adoption, and operational success initiatives.
Experience with Microsoft AI technologies (Copilot Studio, Scout, AI agents, and/or Microsoft Copilot experiences), prompt engineering, and agent-based experiences.
Experience with Adobe Experience Manager (AEM) authoring, publishing, component configuration, and content operations.
Experience supporting enterprise-scale web experiences through APIs, personalization, pricing services, product data integrations, and digital platform architectures.
Experience with Workfront, Marketo, Adobe Experience Platform, and/or comparable MarTech solutions.
Experience with accessibility, SEO, and content governance practices.
Experience running complex cross-functional programs spanning business, engineering, and marketing stakeholders.

Benefits

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975

Redmond, Washington, US

237K employees (11,715 in marketing)

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