Responsibilities

• Be a Client Solutions Expert: In partnership with clients, identify, create, and implement solutions hit their key objectives
• Consult and educate our clients on product solutions and best practices
• Analyse data and insights to guide strategy and implementation of our solutions
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Provide weekly reporting for clients; illustrating the outcomes of their investment
• Present upweight opportunities to clients where appropriate, driving incremental revenue for the business
• Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs
• Ensure we meet our client SLAs via top tier account management skills and expertise
• Project manage the end-to-end ‘Client Experience’
• Update internal pipeline systems to reflect accurate monthly budget splits for bookings

Requirements

• 3-6 years of industry experience, preferably within programmatic and/or mobile
• Strong experience in using various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs)
• Previous experience of people management is highly desirable
• Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
• Excellent communication skills; written and verbal
• Possesses a strong understanding of client and programmatic success metrics
• Works well both within a team and individually
• Has excellent organisational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Ability to problem solve and analyse data sets from various platforms