Responsibilities

• Shaping products by bringing customer, market and competitive insight into product strategy, prioritisation and roadmap decisions
• Identifying and scoping market opportunities across the UK and new international markets, helping Monzo identify where to play and how to win, through customer, competitor and market analysis
• Leading product marketing for new products, features and market launches, from early concept through to launch
• Creating compelling propositions, positioning and messaging frameworks that turn product capabilities into clear customer value
• Championing the customer voice through research, insight and a deep understanding of customer needs, behaviours and motivations
• Partnering closely with downstream marketing teams to ensure launches land effectively and products are represented consistently across channels
• Working with legal, compliance and risk teams to ensure products and messaging meet regulatory requirements

Requirements

• You've helped shape product strategy and influence what gets built, not just how it's marketed
• You've taken products, propositions or categories from concept through to launch, particularly in 0→1 environments
• You take a customer-first approach to everything you do and use customer, market and competitive insight to inform decisions
• You're comfortable forming a point of view, making recommendations and influencing stakeholders across Product, Design and Research
• You're excited by the ambition of what we're building at Monzo and the opportunity to create products that customers genuinely love
• You enjoy the challenge of taking products into new markets and understanding how customer needs differ across geographies
• You thrive in fast-moving, high-growth environments where priorities evolve and new opportunities emerge quickly

Preferred

• Experience in direct-to-consumer product marketing, building global propositions, or borrowing is a plus

Benefits

• Learning budget of £1,000 a year for books, training courses and conferences
• This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team
• And much more, see our full list of benefits here