Overview

The Practice Coordinator supports the Practice Manager in the day-to-day operations of the practice to ensure efficient, high-quality patient care. This role partners closely with clinical and administrative teams to support workflow, staff coordination, compliance, and patient satisfaction.

Education & Experience

• Associate’s degree in healthcare, business management, or a related field preferred
• Or an equivalent combination of education and relevant experience

Key Responsibilities

Operations & Practice Support

• Partner with the Practice Manager to implement and support practice policies, procedures, and operational initiatives
• Assist with daily operations to ensure efficient, cost-effective delivery of healthcare services
• Support coordination of staffing, scheduling, and resource allocation (staff, space, and equipment)

Patient Experience & Service Excellence

• Promote high-quality patient care by ensuring adherence to clinical guidelines and service standards
• Assist with resolving patient concerns related to billing, care, or service experience
• Foster strong collaboration between clinical and administrative teams to enhance patient satisfaction

Staff Coordination & Human Resources Support

• Provide administrative oversight of practice staff in coordination with leadership
• Assist with scheduling, including vacation and coverage planning
• Support performance management processes, including feedback, coaching, and development recommendations

Financial & Business Operations

• Support budget monitoring and expense management within assigned authority
• Assist with tracking operational performance and resource utilization
• Participate in marketing and outreach efforts to promote practice services

Compliance & Quality

• Ensure adherence to regulatory requirements including OSHA, HIPAA, CLIA, and coding standards
• Support quality improvement initiatives and compliance audits
• Maintain accurate documentation and practice records

Communication & Coordination

• Serve as a liaison between providers, leadership, and external partners to facilitate communication and operations
• Coordinate meetings, communications, and practice initiatives
• Assist with facility-related needs, including safety planning and coordination of maintenance issues

Skills & Qualifications

• Strong organizational and multitasking abilities
• Effective communication and interpersonal skills
• Ability to work collaboratively in a fast-paced healthcare environment
• Knowledge of healthcare operations, patient flow, and practice management preferred
• Proficiency with Microsoft Office and healthcare systems preferred

Additional Responsibilities

• Participate in team meetings and continuous quality improvement initiatives
• Perform other duties as assigned to support practice operations