Responsibilities

• Manage and optimise marketing operations processes to support campaign planning, measurement, reporting, and continuous improvement across global markets.
• Assess existing marketing operations processes and technologies, identify gaps and opportunities, and implement scalable improvements that support business growth and operational effectiveness.
• Own and maintain marketing automation workflows, lead lifecycle processes, segmentation, scoring, nurture programs, and campaign operations within HubSpot.
• Drive adoption and optimisation of HubSpot capabilities across the business, ensuring the platform is fully leveraged to support marketing and commercial objectives.
• Partner closely with Revenue Operations teams to enhance HubSpot-Salesforce integrations, improve data quality and reporting integrity, and strengthen sales and marketing alignment.
• Ensure high standards of attention to detail across database management, reporting accuracy, and system administration.
• Develop and enforce guidelines for data quality, governance, compliance, and operational consistency across regions.
• Build dashboards and reports to measure campaign performance, funnel conversion, pipeline contribution, and overall marketing effectiveness.
• Develop and enhance attribution models, campaign tracking standards, and funnel reporting frameworks to increase visibility of marketing's contribution to pipeline and revenue outcomes.
• Support global teams with scalable processes while adapting to regional requirements, business needs, and market differences.

Requirements

• Solid, senior-level experience in Marketing Operations, Demand Generation Operations, Revenue Operations, or Marketing Technology roles within a B2B SaaS environment.
• Strong hands-on expertise in HubSpot, including workflows, forms, lists, email automation, lead scoring, lifecycle management, reporting, and campaign operations.
• Strong working knowledge of Salesforce, including CRM processes, campaign objects, reporting, dashboards, and lead/contact/account management.
• Proven experience improving marketing technology ecosystems, including platform optimisation, process redesign, and operational scalability.
• Experience designing or enhancing lead lifecycle management, lead scoring models, segmentation strategies, and nurture programmes.
• Experience developing attribution frameworks, funnel reporting, and marketing performance measurement methodologies.
• Proven experience supporting global marketing organisations and working across multiple regions, time zones, and stakeholder groups.
• Strong analytical, problem-solving, project management, and stakeholder management skills, with the ability to influence cross-functional teams.
• Exceptional attention to detail and commitment to data quality, governance, operational accuracy, and continuous improvement.

Benefits

• A flexible holiday plan of up to 40 days per year (including public holidays)
• £400 annual Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, e-books and podcasts
• Contributory pension scheme
• Employee, friends and family discounts and cashback across 1,200+ retail, hospitality and lifestyle brands
• And many more...