Senior Manager of Digital Content & Merchandising

Cleveland, OH (On-site)

$119K/yr – $154K/yrSenior LevelFull time

Posted 21 hrs ago

Job Summary

Own and drive the global digital content strategy, operations, and merchandising for PCG, partnering with Marketing, Product, CX and regional teams to deliver optimized, scalable experiences across web, portals, and e‑commerce.

10% travel
Not remote or hybrid

Job Description

Responsibilities

The Sr. Manager of Digital Content & Merchandising is responsible for managing and advancing the global digital content strategy, content operations, search optimization, and digital merchandising capabilities that support customer acquisition, engagement, retention, and revenue growth across Performance Coatings Group (PCG).
This leader drives a customer-centric content ecosystem spanning divisional websites, digital customer portals, self-service experiences, eCommerce applications, and emerging AI-enabled digital channels.
The position is accountable for ensuring content is optimized for both traditional search engines and AI-driven discovery experiences while delivering scalable governance and operational excellence across global markets.
The Sr. Manager collaborates closely with Marketing, Product Management, Customer Experience, and regional teams to deliver consistent, high-quality digital experiences aligned with business objectives.

Requirements

This role requires 10% travel.
This role is not remote/hybrid.

Sherwin-Williams

3.7 Glassdoor

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 5,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to success. Our 64,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™. Equal Opportunity Employer of all protected statuses, including disability and veteran.

Cleveland, OH, US

47K employees (2,233 in marketing)

www.sherwin-williams.com

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74% CEO approval