Responsibilities

• The Senior Manager of Creative Services & Brand is a senior‑level leader responsible for how Lutheran Social Service of Minnesota is visually represented across print and digital channels.
• This role leads and develops the graphic design team while also serving as a hands‑on creative contributor.
• The position provides strategic direction, brand stewardship, and operational leadership to ensure LSS communications are clear, accessible, and consistently on‑brand across a complex organization.
• This role has enterprise-wide responsibility for visual brand implementation across Lutheran Social Service of Minnesota.
• The Senior Manager, Creative Services & Brand leads the graphic design team; sets creative direction and quality standards; and serves as a key steward of the LSS visual identity.
• The position operates with a high degree of independence and judgment, partnering with senior leaders and peers to balance strategic brand consistency with the practical needs of a complex organization.
• This is a player‑coach role that blends people leadership, creative judgment, and enterprise brand implementation.

Requirements

• Bachelor’s degree in graphic design, visual communications, or a related field, or equivalent professional experience.
• 5-7 years of experience in graphic design with demonstrated experience leading or supervising creative professionals.
• Strong portfolio demonstrating design excellence, including typography, layout, hierarchy, and accessibility‑minded design.
• Demonstrated creativity, interpersonal communication skills, as well as competency in basic grammar, punctuation, and proofreading.
• Passion for keeping current on graphic design developments, new technologies and market trends.
• Proficiency and demonstrable experience with the full Adobe Creative Suite as well as the Microsoft Suite. Primary workstation will be a MacBook.
• Proven ability to manage multiple projects, deadlines, and stakeholder expectations in a collaborative environment.

Preferred

• Experience implementing and governing brand standards across a multi‑service or enterprise organization.
• Experience developing and managing digital template systems and shared design tools (e.g., Canva or similar platforms).
• Experience balancing strategic leadership with hands‑on creative production.

Benefits

• All employees have access to childcare assistance , discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Paid training during your orientation and throughout your employment.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the people served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!