Responsibilities

• Audit and rebuild list/signup-form architecture across the content site, remapping list-based opt-ins to interest-based profile properties (or another structure better suited to the data). Run a segmentation health check and consolidate overlapping segments into one documented structure. Stand up deliverability and list-hygiene fundamentals: domain authentication, sender reputation, suppression logic, bounce/complaint handling, and sunset policies Audit every live flow for structure and technical settings (triggers, filters, exit logic) and correct broken or conflicting configurations. Rebuild revenue attribution/tracking, review integration health across connected marketing tools, and stand-up platform reporting and dashboards. Establish governance standards, documentation, checklists, and workflows, and train the internal team for ongoing ownership. Remain available on an ad hoc basis after ~90 days.

Requirements

• Current Klaviyo platform expertise—architecture, flows, segmentation, integrations.
• Demonstrated history of auditing and rebuilding accounts at scale, with proven ability to execute changes directly on the platform.
• High proficiency in email deliverability—authentication, list hygiene, suppression, and reputation management.
• Attribution/tracking setup experience, reporting and dashboard build experience, and the rigor to document and hand off cleanly.
• Experience establishing governance documentation and training an internal team for long-term ownership
• Up-to-date Mac or Windows computer with anti-virus protection
• Reliable high-speed internet connection
• Must be comfortable and experienced using Microsoft Office tools (Excel, Outlook, Teams, Word, OneDrive)

Preferred

• Experience with Shopify integration depth and DTC ecommerce.
• SMS/RCS familiarity.