Responsibilities

• Collaborate with and lead integrated Marketing and Communications leaders to support coordinated, transparent, and strategically aligned messaging across the organization.
• Serve as one of the primary communications leaders coordinating enterprise-wide crisis and issues communications in partnership with digital, press, social media, internal communications, operational, clinical, legal, and executive teams.
• Align closely with strategy, executive communications, internal communications, operations, and thought leadership efforts to ensure communications reinforce Mount Sinai’s mission, values, culture, and strategic priorities.
• Work closely with our existing portfolio of marketing and communication teams (service line, hospitals, schools, faculty practice, and network) to align, support, and elevate Mount Sinai’s reputation across its clinical, research, education, and innovation missions.
• Bring industry best practices to this growing capability.
• Work closely with our AI team, project management, and change management teams while exploring and implementing AI-enabled communications tools and workflows to improve efficiency, consistency, and engagement.
• Lead the development and execution of enterprise strategic communications frameworks that support organizational priorities, reputation management, workforce engagement, academic distinction, and executive alignment.
• Collaborate with integrated Marketing and Communications leaders to oversee projects and ensure messaging consistency, prioritization, and alignment across key initiatives and stakeholders.
• Partner with executive communications team and senior leadership to provide strategic counsel on sensitive high-impact communications opportunities and risks.
• Support executive leadership communications capability-building to strengthen organizational storytelling, leadership visibility, and employee engagement.

Requirements

• Bachelor’s degree required (Master’s degree preferred)
• 7-10 years experience in health administration including preferred leadership experience in a health care environment
• 10+ years of experience in strategic communications, corporate communications, reputation management, public affairs, or academic communications, with significant leadership experience preferred.
• Experience supporting communications for a large, complex matrixed organization; health care, academic medical center, higher education, or mission-driven institutional experience strongly preferred.
• Demonstrated experience in strategic communications planning, executive communications, crisis/issues management, reputation management, and organizational communications.
• Strong understanding of academic medicine and the related health care landscape.
• Exceptional strategic thinking, messaging, writing, and executive advisory skills.
• Experience and comfort working in highly matrixed environments requiring collaboration across multiple stakeholders and functions.
• Strong understanding of modern communications practices, digital engagement, and emerging AI-enabled communications tools.
• Collaborative and relationship-oriented leadership style with strong operational judgment and adaptability.