Responsibilities

• Lead Pega’s global earned media strategy, driving top-tier coverage in the publications that matter most to our customers, partners, and stakeholders
• Own the CEO's external communications platform, shaping the voice and point of view that represents Pega's leadership in enterprise AI and software transformation
• Direct crisis communications and reputation management in partnership with Legal and the Executive team, navigating complex situations with clarity and confidence
• Build and develop a high-performing global communications team spanning media relations, executive communications, thought leadership, and analytics
• Partner across Marketing, Product, and Policy to ensure Pega's narrative is consistent, credible, and powerfully expressed across every earned channel

Requirements

• A strategic communications leader with 12+ years of experience in corporate communications, earned media, or public relations
• including 5+ years in a senior leadership role
• Relentlessly curious, with a passion for leveraging technology and AI to continuously evolve how work gets done and redefine the scope and impact of your role
• A confident executive presence who can influence and advise at the C-suite level, and who thrives in a fast-moving, high-stakes environment
• A skilled storyteller who can translate complex enterprise technology into compelling narratives for journalists, analysts, and broader audiences
• Experienced in leading global communications teams across multiple disciplines and managing agency partnerships and budgets at scale
• A collaborative partner who works effectively across functions — including Legal, HR, Product, and the Executive team — to align communications with business strategy
• Proven in crisis and issues management, with the confidence and composure to lead under pressure
• Committed to inclusive, clear, and accessible communications that reflect Pega's values and brand voice

Preferred

• Shaped and scaled a corporate communications or earned media function within a global enterprise software, AI, or B2B SaaS organization
• Driven significant, measurable earned media outcomes — securing high-profile coverage in top-tier business and technology publications
• Built or rebuilt executive communications programs that meaningfully elevated a CEO's or C-suite leader's external profile and influence
• Led cross-functional crisis communications efforts, guiding organizations through complex, reputational, or regulatory challenges

Benefits

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company